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Business Profile

OBGYN

Sarasota OB/GYN Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in OBGYN.

Complaints

This profile includes complaints for Sarasota OB/GYN Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sarasota OB/GYN Associates has 7 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/22/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to an appointment with Sarasota OB/GYN in **************, ** for a new patient, annual visit. I was new to the area. I went for a routine, annual check up. The doctor performed a pap test. Months later I found out that my insurance denied the tests the doctor performed. My insurance company said it was not covered by my insurance. It was a charge from Quest Diagnostics. I went to an "in network" provider with the knowledge that all I would owe is my copay which was $25.00. Now I'm being told I owe hundreds because she performed tests that were not covered. I never asked for additional tests to be performed nor was I told any additional tests were being performed. No one let me know I may be stuck paying more than my copay.

      Business Response

      Date: 05/13/2025

      Please see attached response.

      Customer Answer

      Date: 05/19/2025

       
      Complaint: 23231961

      I am rejecting this response because:

      I saw the doctor for a routine, annual exam, nothing more or less.  The doctor decided to perform extra lab tests, she did not tell me, she did not ask me if I wanted them, and gave me no option.  I saw her for my annual exam, expecting to only pay a deductible, nothing more.  I was not given notice that any test she would perform could possible be my responsibility.  Per her contract with *********** she should know what is covered and what is not.

      Per the Florida Law, Statute *********, prohibits unfair charges and ensure patients are not billed beyond what their insurance covers.  They knew this would not be covered under my insurance, but ordered the lab test anyway, and did not give me any prior notice that I would be responsible for more than my copay.

       


      Sincerely,

      ****** *****

    Sarasota OB/GYN Associates is NOT a BBB Accredited Business.

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