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Business Profile

Office Equipment

Dex Imaging, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Equipment.

Reviews

This profile includes reviews for Dex Imaging, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dex Imaging, LLC has 6 locations, listed below.

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Carli W

      Date: 05/21/2025

      We have asked repeatedly for clarification with our (over)billing, for options to buy out/cancel our contract, and overall help with the customer service. We have been waiting for literal months for help with all three and are hoping that maybe if we leave a review someone will finally get back with us and help us out. Terrible service.

    • CASSANDRA E

      Date: 04/30/2024

      Horrible service, poor equipment! We are stuck in a lease with a substandard copier and have been ignored by our representative. We are also still waiting for them to come hook up the fax function on the machine from installation that was in April of 2022.

    • Ahmad Y

      Date: 10/13/2023

      I would have given no stars if I could. I had a machine with them for 4 years. The machine never worked. They have come to my business numerous times and it was never fixed. The machine never worked with my server. The machine was very old. I requested a replacement multiple times. A couple of weeks ago (after 4 years) they agreed to replace it. They did that after my account manager tried to make me sign a new lease for a new machine, which I refused. They scheduled the new machine to be installed. I came to my office for that purpose, and they did not show up. They blamed it on a "scheduling error". I am now forced to break my lease and pay the penalty. I really do not think they care. I would stay away from this company if I could. I am only telling a part of the story because I would exceed the allowed characters if I said everything.

    • Renee T

      Date: 10/21/2022

      This is the worst company ever. I deal with contracts on a daily basis. After almost 5 years I did a lease buyout. I have never had an executed contract until today after I am being charged again for liquidated damages for the service contract that was never provided to me until today again not executed. When calling for the buyout I was given an amount which I paid, now I have to cancel a service contract and pay additional fees. The contract that I originally received you can't even read it. In December of 2020, I was sent a legible contract that was not executed and now all of a sudden there is an executed contract. There has to be some fraud going on and I agree with the other 2 complaints they do not explain the contracts at all and strongarm you into paying for a service that was not clearly explained at all. I have always had the understanding that it takes 2 parties executing a document for it to be binding.

    • [email protected]

      Date: 08/05/2022

      This company must be run by people who don't care about their customers, other than customers paying their bills on time. Only a few service techs seem to know what they're doing. Sales is even worse. I wouldn't hire DEX Imaging to clean up after my dog!

    Dex Imaging, LLC is NOT a BBB Accredited Business.

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