Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Student Loan Services

Student Aidpoint

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Student Loan Services.

Information and Alerts

Service Area

The Company will provide the Client with an extensive, comprehensive and personalized consultation session limited to their federal student loan debts and Company services, and Client expressly represents and warrants that Client will provide Company with information that is complete, accurate and truthful. Upon receipt of all information from the Client, Company shall promptly review the information provided by the Client, and complete the application forms required for the DOE program(s) that have been selected by the Client. Company shall prepare for filing an application to initiate a federal student loan consolidation and/or repayment program through the DOE on behalf of the Client, or alternatively and at the Client’s option, identify and prepare applications for other DOE-sponsored programs, including programs that offer potential forgiveness and discharge, as suitable for Client. All completed applications shall be delivered by Company to Client for Client’s signature, approval and direct submission to the DOE. Company will keep Client updated on all progress and expected document completion times. All prepared documents are sent via secure email. Company is not an intermediary or agent of the DOE, so it does not control any review or agency approval times. Company does not interfere, communicate, mediate or otherwise act as an intermediary between you, the student and the lender, servicer or the DOE.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.