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Business Profile

New Carpets

Great Lakes Carpet & Tile, LLC

Reviews

This profile includes reviews for Great Lakes Carpet & Tile, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Great Lakes Carpet & Tile, LLC has 5 locations, listed below.

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    Customer Review Ratings

    2.5/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromRandall S

      Date: 12/04/2023

      4 stars
      My experience at Great Lakes was a very good one as everyone was very cooperative in correcting a mistake that had been made. I would deal with Great Lakes again if an opportunity arose where I needed their services.
    • Review fromSusie L

      Date: 10/19/2022

      1 star
      Worst customer service I've ever experienced in my life . We have a new home in the villages that has a beautiful tile floor however it has over 60 bubbles and chips . A representative came out and confirmed it is a manufactured defect. I'm at my wits end with this company . They will not return phone calls . This has been going on for months . Tired of being patient and nice .

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