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Business Profile

Bridal Shops

Oliver Ramon Bridal

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - I paid ******* $650 on March 2, 2023.- I paid a deposit to ******* to hire two stylist (one in particular) to do my bridal party and my (bride) makeup. - I went through ******* for my engagement photos and got an amazing stylist that I wanted to book for my wedding day (the stylist name is ****** and I specifically wanted her). He pressured my wedding party and me to put a deposit down, threatening that he was going to schedule a different bride with my desired stylist. I put down the deposit and didnt hear from him for months. Months later, I was looking through The Knot and saw some negative reviews about ******* and that he was closing his business. I reached out to him and he said he was closing his business but decided not to and all the stylist and other brides were attacking him. I tried to continue to work with him because of the deposit but he made it impossible and he never gave me a straight answer. He couldnt assure me that he currently had staff and he couldnt reassure me that he would have someone in time for the wedding. My wedding is in December (which I know is a few months away, but I scheduled with him so I didnt have to worry about finding another makeup artist) but he didnt have any stylist for me to talk to. When I reached out to my stylist, she informed me that he let her go (he said he was closing his business and they parted in okay terms) and had not reached back out to her when he decided to keep his business open. When I decided to ask for a refund, he refused; even after I quoted how he was violating his part of the contract.- ******* is currently in *******, *******.

Oliver Ramon Bridal is NOT a BBB Accredited Business.

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