Reviews

This profile includes reviews for Corpay's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Corpay has 31 locations, listed below.

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  Corpay

  3280 Peachtree Rd NE Ste 2400 Atlanta, GA 30305-2453

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  Corpay

  PO Box 923928 Norcross, GA 30010-3928

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  Corpay

  PO Box 536705 Atlanta, GA 30353-6705

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  Corpay

  3399 Dogwood Dr Hapeville, GA 30354-1439

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  Corpay

  PO Box 2224 Birmingham, AL 35201-2224

Review Details

• Review fromBrittany A

  Date: 01/16/2024

  1 star

  Brittany A

  Date: 01/16/2024

  I wouldn't recommend using this company for any small business. I wish I had read most of the reviews from this page before partnering with them. They have hit us with so many late charges over the last 6 months or so. They changed our net 7 terms agreement to 4 during the holidays and did not notify us of the change. We originally reported an issue in September but were never told why this 4-day payment date kept happening until 12/25/2023. Every time I called prior they would *********** it back and repeat the fees, etc. If you are a small business, information needs to be solid. If you are changing your customer's due date, you should go out of your way to notify them of the change. A good place to start would be to update your site to alert them of a payment being past due. In the end, all I can say is, if you are trying to build, they are not a good resource. I am learning there are other options for fleet cards.

  Corpay

  Date: 01/25/2024

  ********,We apologize for the experience you had and are glad that we have addressed the issue. I have sent you my direct contact information in a separate email. Your reference number is MH15451778. I will personally handle your case until the fee issue is completely resolved, as it may take one to two billing cycles to be resolved. Your business is important to us, and we are grateful for the opportunity to further develop our relationship.Warm regards,Fleetcor

  Brittany A

  Date: 04/01/2024

  Believe it or not, this was resolved a few months back, but still continues to happen. I have contacted Fuelman several times of the last 3 months with this same issue. I keep being told it will be fixed and it is, but then it happens again every other weekly bill. This a lot of work to manage. I still wouldn't recommend this company to anyone else.

• Review fromClaire C

  Date: 01/09/2024

  1 star

  Claire C

  Date: 01/09/2024

  This has been an atrocious experience for my small business. I wish I had done this one simple ****** review prior to enrolling. I hate that I let so much pass without investigating. Similar to nearly all other responses on this page, they are predatory with their fees and late charges. There are no vendors in construction with Net 10??! Our payments were paid on time or a day or two late- simply because our office manager works part time. Fuelman told me the accounts are reviewed by a rep every 90 days. So a rep looked at our account and thought, well, they have paid every *****, but sometimes it's one or two days late.... let's charge them over $3500 in late fees and finance charges. I was on the phone with them yesterday trying to understand the $5000 total in late fees PLUS fuel surcharges that I finally had in front of me.... I kept saying to *******, this isn't right, 10 days isn't enough for a small company to process payables, why does one day cost us $1000? FINALLY after 75 minutes, ******* said to me.... well, we can ask the credit department if you can get Net 21!! WHATTTTT? That's an option?? So whomever was "personally" reviewing the account every 90 days sees that our payments are only a day or two late occassionally and they didn't change the payment terms? The supervisor told me that after reviewing my account they did end up changing our payment terms.... They changed it to Net 7!!! They saw that we weren't on time with 10 and changed it to 7! "Well, we did send a letter" It's predatory and abusive. I am disgusted a company like this is allowed to be in business and prey on people, but sadly, I am more disguested in myself for not vetting a business partner and ensuring our payments were valid from the start. We have 8 vehicle cards and would spend about $4k/month.

  Corpay

  Date: 01/11/2024

  We hate to hear you had a negative experience with us. Wed like to look into any issues you may have experienced. For your privacy, please email us at *************************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.

• Review fromTerrance S.

  Date: 01/07/2024

  1 star

  Terrance S.

  Date: 01/07/2024

  Robbery run, run, run. They make it hard to pay but fast to put up ridiculous late fees as high as the amount charged during the month. Do yourself a favor and be smarter then me and check all the reviews. They need to be run out of business.

  Corpay

  Date: 01/09/2024

  We hate to hear about your experience with our fee policies. If you wish to discuss this in further detail, please email *************************************** using reference ID ******** as the subject line. In the body of the email, please include your account number, phone number, and the best time of day to be contacted. We look forward to speaking with you.

• Review fromMichael S

  Date: 01/05/2024

  1 star

  Michael S

  Date: 01/05/2024

  I had fleetcor speedway for a while never late on any of my invoice until I ended up having a major truck repair and ended in the hospital sick with Covid for a week in 1/2 and I explained to fleetcor what happened and they can work with me on a resolution and the only thing they offered was a payment plan with the late added fees that was a lil more than 1000$ I did pay every thing which was **** plus the ***** on late fee that equal to over 4,000$ after I paid everything they still had the nerve to charge me 15 extra Im like for what if the account is locked all I can say is that is the worst company to deal with stay far far away I called them to completely close my account and the keep giving me the run around I contacted my lawyer so he iis familiar with cases like this and now just waiting to hear back from fleetcor.

  Corpay

  Date: 01/08/2024

  We hate to hear about your experience with our company's fee policies and customer service. If you wish to speak in detail about your experiences, please email *************************************** using the reference ID ******** as the subject line. In the body of the email, please include your account number, phone number, and the best time of day to be contacted. Thank you for taking the time to leave this review.

• Review fromLonnie M

  Date: 12/24/2023

  1 star

  Lonnie M

  Date: 12/24/2023

  I think this company should be closed and some of the people that work there put in jail. I never never ever seen a company that was so bad. Much stress dealing with them. The sales department great service but billing and speaking with a live person was bad. I've called hundreds of times and can't get through. If the billing and pay portal was better it may have worked. The left hand doesn't know what the right hand is doing.

  Corpay

  Date: 12/27/2023

  We hate to hear you had a negative experience with us. Wed like to look into any issues you may have experienced. For your privacy, please email us at *************************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.

• Review fromBrian A

  Date: 12/12/2023

  1 star

  Brian A

  Date: 12/12/2023

  This Company is terrible! The prices at their participating gas stations are higher with the discount than other gas stations. We verbally asked the Account Manager-***************************** to cancel our account and sent 2 follow up emails but continued to receive monthly invoices. We then called the billing department to request closure, requested to speak with a Supervisor and were put into a line that rang and rang. No one picked up and it did not kick into voice mail.

  Corpay

  Date: 12/27/2023

  We hate to hear you had a negative experience with us. Wed like to look into any issues you may have experienced. For your privacy, please email us at *************************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.

• Review fromLaronnie R

  Date: 11/29/2023

  1 star

  Laronnie R

  Date: 11/29/2023

  In the year of 2021-2022 fleetcor charged me over $7400 without my consent and told me when I reported fraudulent charges on my account that my claim was invalid plus they turned off my fuel card that I had set aside for my trucking business and wouldnt reactivate it

  Corpay

  Date: 12/11/2023

  Thank you for your time in sharing information for our investigation. I'll stay in touch and update you with a resolution once I've finished reconciling your account.

• Review fromJose G

  Date: 11/21/2023

  1 star

  Jose G

  Date: 11/21/2023

  They are overcharging customers, Im the owner of the company using the card and they dont talk to me, they give me the run around. My credit report is excellent and they are charging high risk fees.

  Corpay

  Date: 12/27/2023

  We hate to hear you had a negative experience with us. Wed like to look into any issues you may have experienced. For your privacy, please email us at *************************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.

• Review fromJC J

  Date: 09/06/2023

  1 star

  JC J

  Date: 09/06/2023

  HORRIBLE customer service and billing. They did not send a bill-checked the system and showed zero balance due. When you call them they ask more questions than necessary to verify the account. They tell you that you owe more than what their own system shows, and their system will not let you pay more than the balance it shows is due. They signed us up for "rewards" without us approving them that we have to pay for. Crooked company, POOR customer service.

  Corpay

  Date: 09/07/2023

  We hate to hear you had a negative experience with us. Wed like to look into any issues you may have experienced. For your privacy, please email us at *************************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.

• Review fromJamie S

  Date: 08/14/2023

  1 star

  Jamie S

  Date: 08/14/2023

  Insane Fees! We were 2 days late on a payment and they charged us over $1000 late fee and added a recurring "high risk" fee for $280. The late fee was calculated based on the statement balance AND unbilled current charges. I have called to try to close the account and they keep disconnecting me after I verify all the information. They are making it impossible to close the account. I have called 4 times and cannot get the account closed.

  Corpay

  Date: 09/05/2023

  We hate to hear you had a negative experience with us. Wed like to look into any issues you may have experienced. For your privacy, please email us at *************************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.