Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Towing Company

Henson's Wrecker Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

3/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDavid G

    Date: 05/15/2024

    5 stars
    ***** was awesome in and out and professional n was able to get charge to my vehicle which I thought was to dead thanks guys ADVANTACLEAN
  • Review fromdonna k

    Date: 04/22/2024

    5 stars
    Fastest towing service i've ever had. ****, the driver was kind, personable and explained everything that was happening. I was amazed at how low the cost was.
  • Review fromVeronica E

    Date: 07/02/2023

    1 star
    TERRIBLE service!! It's all about $$$! Ridiculous pricing..Husband total car on Saturday. Sunday went to ****** to pay out storage fee of $245. Told them that AAA was on the way to tow my car to my driveway. There were cars blocking my vehicle so I asked that they be moved because AAA were on the way to pick the car up. Mind you, I gave ample enough time for the cars to be moved!!!! AAA arrives 45 minutes later, and the cars were still blocking my car. The black ***************** to tell us that we have the wrong type of truck to get the vehicle INSTEAD of him making an effort to move the f***cking cars blocking mine. Then you jets off saying he just got a call....Then I make a call bc no one was in office and when I reached the gentleman I paidthe moneyto, he tells me he has no control over the police calls for tow services!!! Are you serious??? Then he said that AAA would just have to wait. After he sat for a good 20 minutes doing nothing! They even knew earlier that I would be back with a wrecker so why not have moved the cars the very FIRST TIME!!!! CRAPPY, CRAPPY, CRAPPY!!!
  • Review fromMike M

    Date: 04/03/2023

    1 star
    Don't expect these scumbags to show up. Liars who do not conduct good and honest business. Stay away from this company. They will ditch you if that morning another job with a higher sticker shows up. They will ditch you and lie about it. I'm 42 years old and wanted to tow my old spare car to a very local carshop near my home. I called them and booked an appointment confirmed with time, day, price days before and on the day of the appointment they simply ditched me and said the driver called me and I did not answer and he was very busy, go find another. I have never been treated this way by a business before. Horrible business this people should not be in business. No one told me that if I didn't answer the phone that morning from a random number with no name, no one left a voicemail that the whole appointment would be cancelled. How is something confirmed days before with specific day, time and price gets cancelled by a random call with no identification? I don't have to answer my phone, it could have been the other multitude of sales calls we all get daily. No voicemail saying, hi this is **** from the towing company I'm on my way etc. It was obvious that they did not want to do the job and had another with a higher price in mind for that morning. Scumbags with no honor and integrity would do that. When I confronted the rude liar at the office on the phone, he says we are very busy go find another. STAY AWAY! 1 star is too much for this people.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.