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Business Profile

Archery Supplies

Conquest Archery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Archery Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/26/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My order was not delivered in its entirety. It is missing a MOAB V-Bar Bracket V-Lock for my bow. Ive made over 50 phone calls and numerous emails only to be great by a recording. I would like the items purchased please. I did recieve a LE/ Military discount for the item. Im not sure exactly the cost after the discount.

    Business Response

    Date: 04/18/2025

    Good Afternoon,

     

    **** had his products shipped from Conquest Archery 1 day after he bought them. Regrettably, we overlooked a component in his package. If my memory serves me correctly, he called us three times on Monday, but due to our overwhelming workload, he never left a voicemail. The next day we got a call from the ************************ about fraud by deception, which is utterly ridiculous. Actually, I think it was **** or a friend since he works for the fire department, I believe. We shipped the missing part that day, and he must think so poorly of us that he has since made 2 purchases from our parent company, ******************, which he 100% knows is the same company. In 12 years, three companies, and hundreds of thousands of transactions this was a first for sure.

    Customer Answer

    Date: 04/18/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Yes, it was the utter most ridiculous thing Ive experienced in my life. I have made more purchases form black ************ they made it right. But the person the Det. ****** spoke with was the utter most LIER Ive ever experienced in my career. He told so many lies he couldnt keep up with the truth or a lie. He completely disregarded my calls, emails, and contact us attempts. Been the Police a very long time if youd like for me to share the call log, emails and or contact us id love to. Youre a complete and total lier. I did decide to purchase on behalf of the man that reached out to me and apologized for the miss hap. I will not purchase another thing and if youd be so kind as to refund me the last order of arrows I purchased that will be fine you can keep folding. 


    Sincerely,

    **** ******

Conquest Archery is NOT a BBB Accredited Business.

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