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Business Profile

Photo Engraving

Canvas Champ

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photo Engraving.

Reviews

This profile includes reviews for Canvas Champ's headquarters and its corporate-owned locations. To view all corporate locations, see

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Canvas Champ has 2 locations, listed below.

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    Customer Review Ratings

    3.93

    Average of 99 Customer Reviews

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    Review Details

    • Larey M

      Date: 06/24/2025

      Larey M

      Date: 06/24/2025

      Ordered print on metal. Colors are excellent. The print is slightly undersized, but I knew that might be the case when I ordered it.

      Canvas Champ

      Date: 06/25/2025

      Hi *****,Thank you for the great feedback! We're glad to hear you loved the color quality on your metal printits one of our favorite finishes too.We appreciate your understanding regarding the slight size variation, and were always working to improve consistency in our final products. If you ever have any questions or need further assistance, feel free to reach out to us at [email protected] again for choosing CanvasChamp!Best regards,Customer Experience Team **********************

    • Stephanie A

      Date: 06/24/2025

      My first pillow was fabulous. The second was not great but it was an error on my part. **************** was great so I accepted it as it was my mistake. I was impressed at the caring and understanding of the company. I will order more to come

    • Andy S

      Date: 06/24/2025

      The prints were sent to my sister but she said they came out great.

    • Faith V

      Date: 06/24/2025

      Decent wait time- product was nice just pictures a little outta line

    • Ryan H

      Date: 06/24/2025

      Quick ship and canvas looked great, but frame was broken.

    • Tricia L

      Date: 06/24/2025

      Cheapest I could find, quick delivery, seemed a little blurry but that could have just been the canvas

    • Sarah B

      Date: 06/24/2025

      Nice product. No problem with delivery. Website was easy to use.

    • Edith G

      Date: 06/24/2025

      The prints are NICE and of good QUALITY! Delivery was exceptional and the price VERY affordable. Canvas Champ kept me in the the loop the entire time throughout production and beyond. Excellent communication!Thank you so much!

    • Devin B

      Date: 06/24/2025

      I ordered a 50x60 woven blanket with priority shipping. The blanket I was given was not as advertised the tassels/edges of the blanket were very short and overall bad quality. I contacted support and they said it was because the blanket they had advertised on the site wasnt available, so they shipped out a completely different blanket. Which was never explained on the website. Also it was very late even with priority shipping but I did get refunded for that. I originally wanted a refund for the blanket but they did not honor that.

    • Jt T

      Date: 02/28/2025

      Jt T

      Date: 02/28/2025

      Don't get me wrong here they make amazing canvases and the turnaround time as quickly. On the other hand the customer service is absolutely atrocious on this website and you'll never get what they promise you. I was charged ***** Duty for $14.56 and they told me in multiple occasions that they would send me an instant credit or ****** once I sent them the bill. I sent them the bill and back and forth over the past 1 month I've only received a couple replies and they have never yet given me my instant credit to the account to cover the fee. Also don't bother calling their phone number their phone number does not work either it's a fake phone number. It just sits you on hold for hours and hours listen to the same song over and over again.The website lists these items as being manufactured in *****************. Nothing that they print and send you is made in the ************* it is all Made in ***** and ship from ***** direct.I have not seen customer service this bad ever from a company. They answer your emails you give them the answer that they're looking for and yet they still don't help you with it. My next option now is doing a chargeback on my credit card. I have all proof in writing of what they told me they would cover and yet they have not covered any of it yet. Stay away stay far away.

      Canvas Champ

      Date: 06/18/2025

      Dear ******,Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. Were glad to hear that you were pleased with the quality of our canvases and turnaround time, but were truly sorry to hear that our customer service fell short of your **************** like to clarify a few points and assure you that we are committed to resolving this matter to your satisfaction.Our production facilities are located in different parts of the world, including the ************* and *****. Depending on stock levels and manpower availability at each location, your order may ship from the facility best suited to fulfill it efficiently. This helps us maintain fast turnaround times while offering the best pricing to our customers.Regarding the ***** duty charge we appreciate you sharing the bill with us, and we have already issued store credit in your account to reimburse this fee. If you havent seen it applied or need help accessing it, please reach out to us directly so we can assist you immediately.We also regret the trouble youve had reaching us by phone. Our team is actively working to improve this service and ensure more reliable contact options for all customers.We would love the opportunity to make things right. Please contact us directly at **************************** or reply to your existing ticket so we can resolve any remaining concerns promptly.Thank you again for your business, and we hope to regain your trust.Warm regards,CanvasChamp Customer Experience Team

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