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Business Profile

Trailer Sales

Nationwide Concession & Trailers, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trailer Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a food truck from these people for $22,000 in the original contract. It states that heat and air are to be installed. They did not install heat. I had to drive back up to *********** to have them install the heating element, which now does not work. They also did not put the website on the truck and then mailed me a vinyl sticker which tried to charge me $60 for I had to screenshot the proof that it was supposed to be included in the original Mock up so they did not charge me, but they did mail me a vinyl sticker for me to put on myself. Now that the heat does not work and I have a Beverage truck full of freezers I have losing money on events I cannot work. Im going to have to buy a space heater and when I contacted them about this problem, ***** the owner, stated that he would refund my money and rip out the ** unit or I could buy a space heater. I paid $1500 for an **/heat unit. these people as soon as they got their final check want nothing to do with repairing their damages , now Im afraid to take it back to them because Im afraid they will s**** it up even worse after purchasing it. Ive had three trips up there for repairs and I havent use the vehicle yet. my main question is why arent they honoring their #Warranty?

Nationwide Concession & Trailers, LLC is NOT a BBB Accredited Business.

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