Property Management
PadSplitThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Property Management.
Reviews
This profile includes reviews for PadSplit's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 231 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCarl M
Date: 04/26/2023
1 starCarl M
Date: 04/26/2023
THIS IS A CON. The charged me all these fees to become a verified member background check, rental history, income etc... I get approved. I pay for a room only to get a rejection letter 2 days later. Because of rental history. I have no evictions because I just signed a lease with a apartment from *******************. My move in date is May 23. I need a place for a month. So I got denied 3 times. They collected their setup and laugh while I got denied. It's a con....DO NOT USE!! ******* ** MARKETPadSplit
Date: 06/12/2023
Thank you for providing your feedback, ****! Our policy is Hosts have the ability to approve or deny bookings based on Member's rental history. We are sorry that we did not meet your expectations.PadSplit
Date: 06/12/2023
Thank you for providing your feedback, ****! Our policy is Hosts have the ability to approve or deny bookings based on Member's rental history. We are sorry that we did not meet your expectations.Review fromDavid D
Date: 04/19/2023
5 starsDavid D
Date: 04/19/2023
So far everything has been a great experience and have had no problems with the movePadSplit
Date: 06/11/2023
Thanks for your kind review, *****! We are happy that you've had a great experience at PadSplit! We aim to make housing more accessible so people can focus on what matters most: their futures.Review fromEric H
Date: 04/17/2023
5 starsEric H
Date: 04/17/2023
Padsplit is the best. I will recommend padsplit to others.PadSplit
Date: 04/18/2023
Hi ****! Thank you for the 5-star rating!! We aim to help solve the affordable housing crisis, one room at a time while leveraging housing as a vehicle for financial empowerment. We are happy to help you reach your goals! -PadSplit!Review fromJoshua H
Date: 04/12/2023
5 starsJoshua H
Date: 04/12/2023
So cool i love it been here for a month and its uniquePadSplit
Date: 04/14/2023
Hi ******! Thank you for your 5-star rating! We are delighted to hear about your positive experience and are enjoying your PadSplit. We look forward to seeing you move toward your financial goals while being a part of the PadSplit community! Our vision is to create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners.Review fromBrian L
Date: 04/11/2023
1 starBrian L
Date: 04/11/2023
We are fortunate our house is in good condition, and our house mates are very nice. our house stays very quiet, and comfortable. Took many months to get the home owner/management team to address a few of the things that needed to be fixed but they did get to them. As far as PadSplit goes for its self HORRIBLE STAFF/MANAGEMENT FOR PADSPLIT IS DISGUSTING,UNPROFESSIONAL,POORLY MANNERED. WHICH IS VERY DISAPPOINTING SEEING THEY ARE YOUR DIRECT CONTACT. YOU WILL NEVER RECEIVE A CONTACT CALL BACK FROM ANYONE TO ADDRESS ANY CONCERNS YOU HAVE GRANTED YOU WILL BE TOLD YOU WILL RECEIVE A CALL BACK. IT IS VERY UNFORTUNATE THE *** OF PADSPLIT ALLOWS HIS STAFF TO ACT IN THE MANNER THEY DO. I WILL BE REACHING OUT TO THE *** ********************** THROUGH HIS EMAIL ADDRESS FOR HIS CONSTRUCTION COMPANY AT ATTICUS@STRYANTCONSTRUCTION. SEEING YOU CANT FIND ANY INFO TO REACH OUT THROUGH MEANS OF PADSPLIT. I HOPE HE CARES ENOUGH TO REACH BACK OUT AND INQUIRE ABOUT MY CONCERNS WITH HIS ENTIRE STAFF. BECAUSE IT TRULY MAKES HIM LOOK BAD HE IS THE **** REFLECTION OF HOW HIS STAFF IS CARRYING THEMSELVES. IF IT WAS NOT FOR THE COMFORT OF MY HOME WHERE I RENT MY SPACE, THIS WOULD HAVE BEEN A HORRIBLE EXPERIENCE DUE TO PADSPLIT THEMSELVES. THEY TRULY SHOULD BE ASHAMED FOR CONDUCTING Themselves IN THE MANNER WHICH THEY DO. I HOPE THE *** HAS ENOUGH CARE AND SENSE TO MAKE QUICK CHANGES WHERE NEEDED. IT WILL ONLY BENEFIT HIS COMPANY TO DO SO. Be sure to have the "Chores" portion turned on the app so you get credit for cleaning the house each week. Each member pays a fee to have padsplit send out a cleaner once a month to do a general clean in the common areas but padsplit never sends them out at all, so you want to make sure you get your credit twords rent each week for doing appropriate chores.PadSplit
Date: 04/14/2023
Thank you for providing your feedback,*****! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you for taking the time to speak to a Member of our Support team.Review fromLarry J
Date: 04/09/2023
5 starsLarry J
Date: 04/09/2023
Great and affordable room service close location to my place of employment especially with the cost of living going up everywhere its good to save moneyPadSplit
Date: 04/11/2023
Thank you for your 5-star rating, *****! Our mission is to help solve our affordable crisis, and we are happy PadSplit is allowing you to achieve your financial goals. -PadSplitPadSplit
Date: 04/11/2023
Thank you for your 5-star rating, *****! Our mission is to help solve our affordable crisis, and we are happy PadSplit is allowing you to achieve your financial goals. -PadSplitReview fromShinera P
Date: 04/05/2023
1 starShinera P
Date: 04/05/2023
I moved into ************************************************************** 9/25/2022. My 1st day this particular ******* introduced himself as the house drunk. I knew it would be trouble from that moment. I made sure to avoid him. I noticed he would always open his door or come out of his room everytime I came out to leave, cook, or go to the restroom. It was very creepy. And I noticed he was very filthy. Never has showered since I moved in. Padsplit found out he had a live in girlfriend and she moved out before he got in trouble. Its been h*** every since. This guy has been stealing people's food, intentionally leaving urine, f**** and public hairs everywhere in the restrooms. He drinks beer all *********** before and after work and he stomps through the house slamming doors, arguing on the phone in the wee hours of the morning 2am-3am. Not to mention cooking at midnight and we wake up to grease, flour, and everything else he uses allover the stove, floor, countertop, sink, and microwave. He doesn't do any community chores. And laughs about it. We've made several reports and always get the generic messages including we could move out. He gets VA mail and has told us he's not going. There is a mental issue. The host has been to the home and have experienced his odor and had to tell him to wash his clothes and bedding. The smell is overwhelming and it spreads throughout the house whenever he opens his door. Recently he intentionally locked the womens bathroom door and disappeared for hours. We had to call a locksmith because the bathroom he uses is disgusting. We noticed all of the knives in the kitchen were missing that day. We reported and got nothing but the same generic response but to call 911 if threatened. Padsplit should not be a place for the mentally disturbed. Things keep escalating and ***** will remove this guy. 1 new padmate didn't last 30 days. He was furious the guy kept stealing his food & moved out. If everyone is saying the same thing, about 1 person, do something. Not safe.PadSplit
Date: 04/13/2023
Hi Shinera, PadSplit is a coliving marketplace that provides affordable and furnished housing options. We strive to go above and beyond regarding the customer experience and resolve issues between members. We are sorry to hear about your experience. PadSplit takes the safety of our Members very seriously, and we care about each of our Members. All PadSplit Members must pass a criminal background check before being able to book a room. While rare, Members are encouraged to report any incident where they feel unsafe to the police and seek a temporary restraining order when appropriate. Our Member Support team is available 24/7 to discuss transfer options, and you can reach them at ************** or *********************************** -PadSplitReview fromJacinta B
Date: 04/03/2023
5 starsJacinta B
Date: 04/03/2023
With the rising prices of rent I needed a temporary home and I was so grateful to find a place that was in my budget ! Im forever grateful! I was the only female in the home and the 5 men treated me with so much respect!PadSplit
Date: 04/05/2023
Hi *******! Thank you so much for the excellent 5-star rating! We are happy to hear about your positive PadSplit experience, as our mission is to solve the affordable housing crisis one room at a time. We wish you well in your home! PadSplitPadSplit
Date: 04/05/2023
Hi *******! Thank you so much for the excellent 5-star rating! We are happy to hear about your positive PadSplit experience, as our mission is to solve the affordable housing crisis one room at a time. We wish you well in your home! PadSplitReview fromJohnetta R
Date: 03/24/2023
4 starsJohnetta R
Date: 03/24/2023
PadSplit is a good way to start off from coming from a loss, separation, divorce etc.The process was pretty smooth. I gave it a 4 star because of the cleanliness of the other tenants but it was manageable. I was able to save up and transition into my own place so overall it was a positive experience. Thanks Pad Spilt for your help.PadSplit
Date: 03/27/2023
Hi ********, Thank you for your 4-star rating! We aim to help solve the affordable housing crisis, one room at a time while leveraging housing for financial empowerment. We are happy to hear about your positive experience and excited that we helped you transition to your own place. Congratulations!!! We wish you the best in your new place. - PadSplitReview fromBernard S
Date: 03/20/2023
5 starsBernard S
Date: 03/20/2023
Excellent ??????.. Very Efficient, quiet, peaceful... comfortable... First time renting and it is above and beyond....PadSplit
Date: 03/21/2023
Hi *******! Thank you for the 5-star rating! We are excited for you and are happy to hear that PadSplit exceeded your expectations. Our mission is to help solve our affordable housing crisis, and we look forward to supporting you in achieving your financial goals. PadSplit
PadSplit is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.