Reviews

This profile includes reviews for PadSplit's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  PadSplit

  Decatur, GA 30030-4559

• 

  PadSplit

  1151 Walker Rd Ste 236 Dover, DE 19904-6600

Review Details

• Review fromMuriel M

  Date: 03/11/2023

  5 stars

  Muriel M

  Date: 03/11/2023

  Safe, clean, quiet, friendly.As close to a home as possible Perfect for individuals recovering from a loss needing a place to live

  PadSplit

  Date: 03/13/2023

  Hi ******! Thank you for the wonderful 5-star review! Our mission is to help solve our affordable housing crisis. We are sorry for your loss, and we are happy to hear that PadSplit is helping you to move toward your goals. Welcome to the PadSplit community!

• Review fromJyria J

  Date: 03/09/2023

  1 star

  Jyria J

  Date: 03/09/2023

  DO NOT STAY WITH PADSPLIT. This is my second time staying with them after they messed up a payment I made which paid off my entire balance that they claimed I owed even after paying which is ridiculous. They penalized me FOR ***** mistake and trying to make me pay for something that I shouldnt have to. THIER customer service is horrible. They dont care about THIER mistakes at all. They take forever to charge your card and claim that it was something on your end when it wasnt. THIER homes are HORRIBLE. They dont respond to reported violations or nothing. THIER payment department is a joke. This will be my last time staying with them. They need to shut down padsplit IMMEDIATELY

  PadSplit

  Date: 03/13/2023

  Thank you for your feedback, *****! Most of our Members report a positive experience, with over 85% saying they would recommend us to friends. We care about each Member and are genuinely sorry to hear about your experience. We follow a standard payment procedure and do not publicly discuss the specifics of Member's financials. Although our team has spoken to you about your account, you can contact Support if you have additional questions. PadSplit

• Review fromTony P

  Date: 03/01/2023

  5 stars

  Tony P

  Date: 03/01/2023

  Great way to save money, This house is awesome , quite neighborhood

  PadSplit

  Date: 03/07/2023

  Hi ****! Thank you for the 5-star rating! We are happy to hear that you are pleased with your PadSplit and your neighborhood. Our mission is to help solve our affordable housing crisis, one room at a time while leveraging housing for financial empowerment. We are also delighted to be a part of helping you to meet your financial goals! Welcome to PadSplit!

• Review fromRalph G

  Date: 02/28/2023

  5 stars

  Ralph G

  Date: 02/28/2023

  So far very clean and quiet people r get nice

  PadSplit

  Date: 03/01/2023

  Thank you for your 5-star rating, *****! We are happy to hear about your positive experience! PadSplit aims to create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage. -PadSplit

• Review fromByron G

  Date: 02/13/2023

  1 star

  Byron G

  Date: 02/13/2023

  Possible Civil Rights Violations as well as fraud with criminal intent. Rooms are not even remotely similar as advertised. Renters are only informed of their host's stat rate after the room is booked . The creator of PadSplit has managed to accomplish what no one in ******* has done for two centuries: bringing a form of slavery back to *******. I'm a member of the BBB. An "F "rating would be fitting.

  PadSplit

  Date: 02/14/2023

  Thank you for your feedback, *****! We could not reach you by phone, but we've sent you an important message. Our purpose is to help solve the affordable housing crisis, one room at a time while leveraging housing as a vehicle for financial empowerment. We care about our Members and sincerely apologize for your experience. Please contact our Support team if you have additional questions at ************** or ***********************************

• Review fromMaureen K

  Date: 02/09/2023

  5 stars

  Maureen K

  Date: 02/09/2023

  Great place to be!!!
  The host is agentleman! The pad mates were especially chosen from a bunch of good people and it is peaceful and quiet!!!
  

   

  PadSplit

  Date: 02/13/2023

  Thank you for your 5-star review, *******! We're so happy to hear about your positive experience. Our goal is to make housing more accessible so people can focus on what matters most: their futures.
  

   

• Review frombrandon w

  Date: 02/02/2023

  5 stars

  brandon w

  Date: 02/02/2023

  Padsplit is a great platform and serves the needs of many and reduces programs like section 8 or other social assistance programs while providing affordable and safe housing for the workforce tenant!

  PadSplit

  Date: 02/06/2023

  Thank you for your outstanding rating, Brandon! We are so happy to hear about your positive experience. Our vision is to create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income owners.

• Review fromRegina T

  Date: 02/02/2023

  1 star

  Regina T

  Date: 02/02/2023

  I moved from ***** to ****** and I moved in to one of the rooms in ****** at ****************************************************************************** the house is **** he is very rude and disrespectful he is racist the tennis got together and lie on me and **** came and had his maintenance guy take down the door that is illegal

  Regina T

  Date: 02/02/2023

  No Text Provided

  PadSplit

  Date: 02/06/2023

  Thank you for your comments, Regina. Our vision is to create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage. Please know that adherence to Membership rules is for all Members' safety. We are sorry that PadSplit did not work out for you. Our Support Team is always available for assistance at (770) 373-7863 or [email protected]. (edited

  Regina T

  Date: 02/06/2023

  Thank you I got a email that i can go to another Pad split Room and I'm still at the same one on Ruskin and no one has contact me so that that I can get transferred

  Regina T

  Date: 02/06/2023

  I moved from out of town for job related and I book one of the rooms and someone came and remove the door and the lock and the bed and I have paid the money for the room and now I am sleeping on your room floor at the point of homeless because of your home

  Regina T

  Date: 02/06/2023

  This is not right I moved from out of town to Ruskin for job related and I booked one of your room to stay here while i start working for DCL and two men came in and removed the door and the door **** now I'm sleeping on the floor in the room the two men that came in the room which was the host. And some other man threaten to throw my stuff outside you have to help me with this no one should be treated like this can you bring the bed back in the room and put the door back up and I'm just asking for a month room discount I'm at the point of homeless because of this

  Regina T

  Date: 02/06/2023

  This is not right I moved from out of town to Ruskin for job related and I booked one of your room to stay here while i start working for DCL and two men came in and removed the door and the door **** now I'm sleeping on the floor in the room the two men that came in the room which was the host. And some other man threaten to throw my stuff outside you have to help me with this no one should be treated like this can you bring the bed back in the room and put the door back up and I'm just asking for a month room discount I'm at the point of homeless because of this

• Review fromTracey L

  Date: 01/30/2023

  1 star

  Tracey L

  Date: 01/30/2023

  Padsplit refuses to manage these places and have the worst customer service in the world! They want the members to manage the houses. When something is brought to ps attn they send auto msg that dont have anything to do with anything, They took 2 of 3 keys (3=out) bc liars decided they didnt like me and wanted to get me out the house. Ps conspired with them to the point where they were sharing my acct info with them. They stuff too many ppl into small houses, to get more money, but dont regard the ppl that live in the spaces. They dont get involved when conflicts arise, which only makes things worse.My neighbors, were saying my tv was blaring after quiet hours, simply bc they could hear it. The problem is our rooms are connected and they are in complete silence in their rooms. The one next door spazzed out daily bc she wanted it library quiet, She isnt entitled to that! She didnt like that I came in late, and she could hear my tv and me moving around. Instead of ps letting her know thats part of living in a shared space and that different ppl have different lifestyles and schedules; as well as suggesting she use ear plugs, or something else to block the noise they entertained her nonsense. ** said she had evidence of my noise, It couldve been fabricated. I shouldve been able to defend myself. I assume the evidence was her recording outside my door. The problem with that is tthey dont get how small & tight the house is. They ended up telling me that if my tv can be heard outside my door its too loud. Everything going on in a room can be heard outside the door. Prior to my key removals I sent them a ton of msg where I tried to provide my side of the story, as well as recordings from outside my door to show it wasnt loud. I only got more auto msg &nonsensical replies. PS never said what the rubric for loud was. Loud is relative. They never directly spoke to me, never warned me, just suddenly, 2 days in a row, removed my keys,

  PadSplit

  Date: 02/06/2023

  Thank you for your feedback, Tracey. Our purpose is to help solve the affordable housing crises while leveraging housing as a vehicle for financial empowerment. Most of our Members say they have had a positive experience and would recommend us to a friend. We are sorry to hear about your experience. Our Platform offers a variety of home sizes for our Members to choose from, and we do not assign homes to our Members. We are a co-living platform, and from time to time, Members do not agree; we encourage Members to talk things out. Please know that we protect our Member’s privacy and never share any details of their account. As always, you are welcome to contact our Support team at (770) 373-7863 or [email protected].

  Tracey L

  Date: 02/12/2023

  This is what Im talking about. The bots are in control. This is another automated msg. It does NOT even begin to address the issue. They NEVER do! My account information was ABSOLUTELY shared with someone that is a known enemy. Padsplit stabbed me in the front and the back on multiple occasions! Its not that people are pleased, most just dont bother complaining; because they know theres no point. Most are also in need of a place to stay and realize that all the c*** they have to put up with is the price they have to pay for being poor. Padsplit customers are the oppressed and disenfranchised among us. Theyre used to being stepped on.

• Review fromJames Michael A

  Date: 01/27/2023

  1 star

  James Michael A

  Date: 01/27/2023

  Your company ruined my life in the most insidious way possible. I hope youre satisfied. Never use this company. Negative stars. **********, **

  PadSplit

  Date: 01/30/2023

  Thank you for your review, *****! Our purpose is to help solve our affordable housing crisis, one room at a time while leveraging housing as a vehicle for financial empowerment. Most Members tell us they have had a great experience at PadSplit, with 80% saying they would recommend us to a friend. We value Member feedback, so were sorry to hear about your experience. Our records show that Support assisted you with your concerns. If you have additional questions, please contact our Support Team at ************** or ********************************** is always happy to assist you.