Property Management
PadSplitThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for PadSplit's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 231 Customer Reviews
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Review fromShar H
Date: 01/22/2023
1 starShar H
Date: 01/22/2023
Been staying at a padsplit for approximately 8 months. It is not the ideal place to live, however the rent is reasonable, so I decided to check it out. I have been noticing people who receives mental disability check are moving into the home. What makes padsplit ideal is ensuring safety and comfort of home. The house is only as good as the mindset of the roommates. On January the 17th I was physically assaulted by one of the members in the home. I was bitten, maced, and tasered. The other member suffered no harm and have no marks nor injuries . Police was called to the scence. I contacted Padsplit and til this I day never received a response. I sent in over 15 request and reports and they never responded. I also asked for a temporary transfer and still no response. SInce Padsplit are responsible for ensuring a safe environment I will make sure I file a complaint with housing commission, Attorney General **********. I will not stop. If anyone wants ************ contact me, I will send it.PadSplit
Date: 01/30/2023
Hi ********, Thank you for your comments. PadSplit is a co-living marketplace that provides affordable and furnished housing options. Because PadSplit is a shared living space, we require all Members to undergo a background check. We are sorry for your experience. Our review of your report shows that Support and your Host responded to your concerns. If youd like to discuss this further, please contact our support team at ************** or ***********************************Review fromBret M
Date: 01/17/2023
5 starsBret M
Date: 01/17/2023
This is by far the best rental experience I've ever had. Never have I ever rented a place and had such great service as far as when things were broken in a rental house. Our host *** is an amazing person and does one heck of a job to get whatever is not right fixed almost immediately. I've been very fortunate to have amazing roommates. *************************** on the telephone is amazing. I would recommend this to anyone.PadSplit
Date: 01/19/2023
We appreciate your excellent review, ****! Thank you! We aim to help solve our affordable housing crisis, one room at a time, and we look forward to seeing you achieve your financial goals while being a part of the PadSplit community!Review fromDontavious C
Date: 01/14/2023
5 starsDontavious C
Date: 01/14/2023
Its perfect for those looking for a nice warm place to live without the hassle and extended leases. I just recently moved into my padsplit and I already feel at home. Thanks Padsplit!!!PadSplit
Date: 01/17/2023
Thank you for your 5-star review. We're so happy to hear about your positive experience, and we look forward to seeing you move toward your financial goals while being a part of the PadSplit community!Review fromBrandon T
Date: 01/14/2023
5 starsBrandon T
Date: 01/14/2023
Awesome experience! Move in was affordable, easy and has been very pleasant. Thank you PadSplit, Host and Housemates??PadSplit
Date: 01/17/2023
Thanks for your kind review, *******! Our goal is to make housing more affordable and accessible so people can focus on what matters most: their futures. -PADSPLITReview fromBrytni A
Date: 01/04/2023
1 starBrytni A
Date: 01/04/2023
This is the worst option I couldve ever chosen for a place to live. The host is rude and does not communicate with her tenants, they changed the kind of thermostat in the house but there is a code to change the temperature, so as an anemic person I have to freeze in the winter. They removed a key of mine (like a 3 strikes youre out system) for having an unapproved pet when I got my pet approved almost 2 weeks before I booked the room. They dont fix appliances fast enough, they dont communicate, and the corporate aspect of the company when you call them on the phone is actually the worst. You can never get an issue resolved, you have to wait on someone to reach out to you about pertinent issues, and if they dont reach out to you you have to call back and submit another take it and do the whole thing over again. They tried to double charge me for my move-in fee as well. Please do not stay at any PadSplit. *** only stayed at this one home but if this is how this home operates in a nice city like ******** *******, I can only imagine what its like on the south side of the city.PadSplit
Date: 01/17/2023
Thank you for your reply, ******! Our mission at PadSplit is to help solve the housing crisis by leveraging housing as a vehicle for financial empowerment. Most of our Members tell us they have a positive experience at PadSplit, with 80% saying they would recommend us to a friend. We are sorry to hear about your experience and are pleased that both of your concerns were resolved. As always, please reach out to our team at ********************************** or ************** if you have additional concerns. - PADSPLITReview fromJudith Marlene A
Date: 01/03/2023
1 starJudith Marlene A
Date: 01/03/2023
It is medically necessary that I have a sit stand desk for my work from home job and chair. Also my well trained service dog. They discriminate against people with issues like this and dont allow any of the above. I was planning to do this for a year, book a large room where there is space for my equipment required to do my job and they refuse to allow it.PadSplit
Date: 01/04/2023
Thank you for your comments, ******! Our purpose is to help solve our affordable housing crises, one room at a time while leveraging housing as a vehicle for financial empowerment. PadSplit is a co-living marketplace that provides affordable and furnished housing options. We follow a standard practice regarding Emotional Support Animals. Our team replied to your request and is waiting for you to provide the necessary documentation. For further assistance, please reach out to our Support Team at ************** or *********************************** The PadSplit TeamReview fromSidney O
Date: 12/16/2022
1 starSidney O
Date: 12/16/2022
We purchased 3 month's in advance. We ask if we could get address for house location. Padsplit informed us that they did not provide the information until the transaction was completed. Upon arrival at the house we could not get in. Text the customer advocate never got a response. Keep in in mind I paid for 3 month's in advance. The neighborhood was located in a unsafe area. Loud music and suspect people walking around. I called and ask for a refund and ***** agreed to a refund. You can not people in an environment where their life's *** be at risk.PadSplit
Date: 12/20/2022
Thank you for your comments, ****! PadSplit is a co-living marketplace that provides affordable and furnished housing options. Most Members tell us they have a great experience at PadSplit, with 80% saying they would recommend us to a friend. Due to our Members privacy, we do not provide the propertys address until move-in day or publicly discuss Member accounts. Please check your email for an important message about your refund. Were sorry for any inconvenience you may have had. Should you have additional questions, please reach out to the Member Support Team at ************** or ********************************** -PadSplitPadSplit
Date: 12/20/2022
Thank you for your comments, ****! PadSplit is a co-living marketplace that provides affordable and furnished housing options. Most Members tell us they have a great experience at PadSplit, with 80% saying they would recommend us to a friend. Due to our Members privacy, we do not provide the propertys address until move-in day or publicly discuss Member accounts. Please check your email for an important message about your refund. Were sorry for any inconvenience you may have had. Should you have additional questions, please reach out to the Member Support Team at ************** or ********************************** -PadSplitReview fromMichelle S
Date: 12/16/2022
1 starMichelle S
Date: 12/16/2022
Room already rented. Tenant occupying the room. Broken entry door. The matter was shared with Pad split staff in November and still no response. Constantly referred back to the support email. This is very unprofessional and I'm sure breaking rules.PadSplit
Date: 12/19/2022
Thank you for your comment, ********! PadSplit is a coliving marketplace that provides affordable and furnished housing options. Most ******s tell us they have a great experience at PadSplit, with 80% saying they would recommend us to a friend. Unfortunately, we cannot verify your ******ship and encourage you to reach out to our ****** Services Team at ********************************** or **************. We are happy to help you with any concerns.Review fromSelena S
Date: 12/12/2022
5 starsSelena S
Date: 12/12/2022
Affordable, safe, and convenient. Also a good ************* repair.PadSplit
Date: 12/13/2022
Thank you for the wonderful rating, ******! Our mission at PadSplit is to help solve the housing crisis by leveraging housing as a vehicle for financial empowerment. Were so happy to hear about your positive experience, and we look forward to seeing you move toward your financial goals while being a part of the PadSplit community! -PadSplitReview fromKeon W
Date: 12/05/2022
1 starKeon W
Date: 12/05/2022
Totally diss appointed 1. Tenants have been without water for 2 weeks 2. The doors to your room do not lock and are fully accessible by others 3. Front door lock was broken 4. There were no vents on the Filters to keep out Fumes from HVAC 5. PadSplit customer service supervisor ****** is the worst and should be fired 6. I never moved in. I went to see the place which you can only see and know the address the day of move in and they refuse to refund my money, I never brought anything to the house. Tenants beware there are plenty of other choices you will not be pleased with PadSplit. Its the Negative reviews that tell the true story.PadSplit
Date: 12/09/2022
Thank you for your feedback, ****! Our mission is to help solve our affordable housing crisis. Most Members tell us they have a great experience at PadSplit, with 80% saying they would recommend us to a friend. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We could not reach you by phone, so we sent you an important email regarding your refund. If you have additional questions, please don't hesitate to contact our support team at ********************************** or *************. -PadSplit
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