Complaints

This profile includes complaints for Classy Consulting, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Classy Consulting, LLC

  null Douglasville, GA 30135-1279

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  Classy Consulting, LLC

  8491 Hospital Dr PMB 217 Douglasville, GA 30134-2412

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/29/2024

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In November 2023, I, along with many others, was defrauded by ******** *******, also known as ******** ****** or Ms. ******************* She presented herself as a financial specialist and credit expert, offering to secure business loans of up to $90,000 through ***********. Ms. ******* required an upfront payment of $500, promising the loan would be delivered within three weeks. I provided her with the payment as well as sensitive personal information, including my Social Security number and EIN.Despite her promises, nearly a year has passed, and I have neither received the loan nor a refund. Ms. ******* has consistently failed to respond to inquiries or provide any legitimate updates. After contacting ************ I learned that they have no knowledge of Ms. ******* or her business and are not affiliated with her in any capacity.This scam has affected hundreds of individuals, many of whom are also waiting for loans or refunds that were never provided. Additionally, Ms. ******* has ignored multiple requests for refunds while continuing to promote her services through public platforms. I am concerned that she has used the funds collected from victims to finance personal expenses, such as hiring a publicist and purchasing a vehicle, rather than using them for legitimate business purposes.I believe Ms. ******* has engaged in fraudulent activities, including theft by deception and potential identity theft, as she now holds sensitive information from numerous clients. I am filing this complaint to alert others to this scam and request an investigation into her business practices. I urge the BBB to take action to prevent her from defrauding more people.Thank you for your attention to this matter.

  Business Response

  Date: 11/06/2024

  This client came to our company in need of funding for her business. She provided the necessary information and documentation needed to process her application for funding. After reviewing her credit profile we discovered that credit was not strong enough at the moment to receive a loan. She was then placed into a credit building program to assist in repairing her credit so that she will be able to receive the funding that she needs. During this process the client has took it upon herself to research and contact multiple of our clients that are also receiving services and slander ******** ****** under false claims of fraud and many other allegations. She has created a chain email with other clients feeding them false information regarding Raneisha's character and business ethics. She has not only threatened ******** multiple times but also has harassed her by contacting our business partners in the attempt have ******** released as a partner and removed from contractual agreements. She has made multiple public defamatory and untrue statements including this complaint. Considering that the client is currently still enrolled in the credit building program despite the unethical practices she continues to display, none of her personal information has ever been released nor will it be per the contract that the client signed. All of this clients unethical tactics are effecting other clients and their ability to receive effortless services as companies do not enjoy being contacted and involved in controversy. Plenty of clients have received funding and many others are actively enrolled in our program to assist them with obtaining funding. This client simply does not appreciate nor understand the work that has gone into repairing her credit. From having negative accounts removed to increasing her credit score, this client has seen results and continues to choose to harass ********. A lawsuit has been filed for deformation of character and all future communication will need to be ran through the proper channels. Thousands of individuals have received services and gone on to create generational wealth for their families. Every once in a while, there is one client that no matter what you do there is no satisfying them. We will continue to honor our contract and provide exceptional service regardless of false accusations. We apologize that something so diabolical has taken up your time.

  Customer Answer

  Date: 11/06/2024

   
  Complaint: 22489565
  
  I am rejecting this response because it is misleading and ******** ****** provided a vague and false response to my complaint. Her claims are entirely inaccurate and an attempt to discredit my valid concerns while deflecting accountability.

  No Doc Loan Misrepresentation:

  Ms. ****** marketed a NO DOC loan, claiming she could secure a $90,000 loan within three weeks regardless of credit score or business age. I paid the $500 specifically for this loan service, as outlined in the contract. I never signed up for or consented to a credit-building program, and there is documentation confirming my intention was solely for business funding through the advertised loan program.

  
  Timeline and Lack of Communication:

  I paid Ms. ****** on November 28, 2023; today is November 6, 2024. At no point was I informed that my credit was not strong enough to qualify for the loan. In December 2023, I was told that an underwriter had my documentation and that I should be processed soon. After six months of silence, I began reaching out for updates. When I received no response, I continued attempting contact on various platforms to request a refundyet still no response from Ms. ****************************** with Other Clients:

  Only after these many failed attempts at contact did I reach out to other clients. I have been contacted by several others who also have not received funding and feel defrauded. I included Ms. ****** in all my emails with these clients to maintain transparency and credibility. I have over 20 statements from individuals who have received neither funding nor updates. Ms. ****** also made several public posts, to which I responded by requesting a refund. I was blocked on these platforms without receiving any resolution. I never resorted to insults but simply shared my personal experience.

  
  Evidence:

  All claims in my complaint are supported by photo, video, and text evidence.

  
  Media Contact:

  Given Ms. ******* online presence and public endorsements, I contacted magazines and radio stations that featured her, as these platforms indirectly legitimized her. I informed them of the situation and how several people were impacted by this association. Some clients have sent Ms. ****** amounts as high as $2,500.

  
  Unwanted Credit Program Enrollment: I am not part of any credit program and do not wish to be enrolled in one. I did not consent to this, and I request documentation confirming that I am not part of any program I havent explicitly agreed to.

  
  No Progress in One Year:

  It has been a year without any progress on the loan. Ms. ******* claim that my actions are holding up other clients is untrue and defamatory. I have been exceedingly patient, expressing my appreciation for her time and understanding as a service provider. However, the lack of communication and complete lack of results after being quoted a three-week timeline is unacceptable.

  
  Lack of Success Stories:

  I have yet to encounter a single success story from Ms. ******* program. Every individual Ive connected with reports they are still waiting, with no one having received the promised funding.
  
  This response from Ms. ****** is nothing more than an attempt to cover up her failure to deliver on her promises. I respectfully ask the BBB to continue investigating this matter and allow other affected clients to present their experiences as supporting evidence.
  
  
  Thank you for your time and consideration.
  
  Sincerely,
  
  ******* *****

   

  PS: 

  My files were too large to upload, however, I have documented proof of all claims listed above for review.