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Business Profile

Dentist

Gainesville Dental Group, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Matt P

    Date: 02/13/2025

    Matt P

    Date: 02/13/2025

    I was a patient of Gainesville Dental Group for several years. During that time, unfortunately, I overlooked several questionable decisions and business practices by this office as I just wanted a dependable cleaning and check-up. When they started giving me a new 3-D x-ray (not covered by my dental insurance) and charged me --- without prior notice --- I looked the other way. When they randomly sent me a bill for $26 in the mail several months after my last cleaning, I paid it and went on with my life. When they made me pay a $25 cancellation fee because I was stuck in traffic (at which time I notified the office prior to my appointment) I gritted my teeth (ha-ha, irony) and paid it. I just didn't want to be bothered with having to start over at a new dentist. This is what they count on --- collecting from your insurance and your pocket while your life is too busy for you to look closely. In the end, it appears this constant and consistent cheating of their patients and insurance companies has paid off big time --- they have recently opened a brand-new, state of the art, comfortable, well decorated and ventilated dental facility in Gainesville. I imagine Gainesville Dental Group will continue to ***** its patient's pockets with unnecessary and unexplained procedures. I finally decided enough is enough. The cost of dental insurance is already high enough --- fueled by greedy corporations like this one --- to necessitate emptying your pockets every time you just want your teeth cleaned. I'd recommend choosing another dentist than Gainesville Dental Group and investigating their business practices before you become a patient.

    Gainesville Dental Group, LLC

    Date: 02/18/2025

    We appreciate your feedback. We want to clarify that we do not work for any insurance company, and all treatment estimates are based on the information provided to us by each patient's insurance plan. While we strive to provide transparency in costs, coverage decisions are ultimately made by the insurance provider. Our goal is to offer high-quality care with the latest technology to support our patients' long-term oral health. If there are ever any questions about treatment recommendations or costs, we encourage open communication so we can provide clarity.

  • Robin K

    Date: 08/02/2023

    Worst dental experience in over 30 years ! No compassion, no concern & they will not deal with an emergency only by appointment!

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