Reviews
This profile includes reviews for Hammond Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 190 Customer Reviews
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Review fromPat S
Date: 01/17/2023
5 starsPat S
Date: 01/17/2023
***** did a great job. He answered all my questions. Gave me very informative information. Thoroughly performed his job. Very nice young man.
Hammond Services, Inc.
Date: 01/21/2023
Hi ***, were thrilled to read how pleased you were with us. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing Hammond Services, and we hope well see you again very soon.Review fromDiane C
Date: 01/06/2023
5 starsDiane C
Date: 01/06/2023
Hammond Services by far has the best techs I've ever dealt with. They are always on time, are considerate and take time to explain everything they are doing. I would never call anyone else for my plumbing and HVAC needs.Hammond Services, Inc.
Date: 01/10/2023
We cant thank you enough for your generous comment and rating, *****, we are glad to hear we could be considerate and explain everything being done. Its feedback like yours that motivates our team to continue delivering stellar service throughout the Hammond Services region. We appreciate your support for our business, and hope well have the chance to serve you again soon.Review fromRaymond B.
Date: 01/06/2023
5 starsRaymond B.
Date: 01/06/2023
I have used and will continue to use Hammond Services. Outstanding customer service and outstanding techs. They know very knowledgeable at what they do and get it done. They do go above and beyond! They are patient and will take their time to explain to you the issue so you understand what they are talking about.Hammond Services, Inc.
Date: 01/11/2023
Hi *******, were absolutely delighted to know that we could be of assistance and that we were very knowledgeable and going above and beyond. Your 5-star rating truly means a lot to our team. From everyone here at Hammond Services, we appreciate and value your feedback. We hope well have the pleasure of serving you again soon.Review fromSandy G
Date: 01/04/2023
1 starSandy G
Date: 01/04/2023
Total scamsters that take advantage of elderly widows. Literally charged my mother over $800 to replace a jammed garbage disposal. We confirmed there was no other work performed - no stairs, no extra mileage, etc. Just a small, clean house in a 55+ community that simply needed the garbage disposal dislodged. My mother thought she was doing a good deed by "taking care of it" on her own. Sadly, Hammond seized the opportunity to charge her 4x the industry standard.Hammond Services, Inc.
Date: 01/10/2023
Hi *****, We are so sorry to hear about your negative experience and that we fell short of your expectations. Our team has reached out to you in hopes of working towards a resolution. We would appreciate the opportunity to make things right!Review fromGail C
Date: 12/30/2022
5 starsGail C
Date: 12/30/2022
our broken pipe issue was way more complicated than we thought but tech explained issue and gave us a choice of action to fix the problem and avoid future problems Very satisfiedHammond Services, Inc.
Date: 01/03/2023
Thank you so much for the thoughtful review, ****. We do our best to provide an experience like this one for all of our customers.Review fromCheryl H
Date: 12/27/2022
5 starsCheryl H
Date: 12/27/2022
Hammond Services: *********************** has truly earned my trust and respect with the excellent service and overall experience given to our home today! He was prompt, courteous, and thorough! This is the company that I will call for any of my future plumbing needs. An extra plus was having a text sent with the technicians picture and contact information!! I cannot say enough about how satisfied I am with this company and my service technician! Thank you for your excellent customer service!Hammond Services, Inc.
Date: 01/02/2023
Thanks so much for letting us know we are doing well, ******, we are glad to hear we could provide an overall excellent experience. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon.Review fromJen D
Date: 12/13/2022
5 starsJen D
Date: 12/13/2022
Its nice to work with a company you can trust.Hammond Services, Inc.
Date: 12/19/2022
Hi ***, we really appreciate your generous review. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future!Review fromLisa Y
Date: 12/10/2022
5 starsLisa Y
Date: 12/10/2022
Very knowledgeable, Good communicator, thorough, provided me options, allowed me to ask all my questions about the repair work needed. I was very pleased.Hammond Services, Inc.
Date: 12/16/2022
Thank you so much for the 5-star rating and thoughtful review, ****. We are very proud of the service we provide and love giving customers like you the experience you deserve.Review fromGus T
Date: 11/30/2022
5 starsGus T
Date: 11/30/2022
Courteous, professional and proficient, a perfect combination for success Im happyHammond Services, Inc.
Date: 12/06/2022
Hi ***, our team cant thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope youll visit us again soon, and until then, thanks once again for your feedback.Review fromAnna B
Date: 11/27/2022
5 starsAnna B
Date: 11/27/2022
*********************** was Awesome Kind and very knowledgeable. He is a great worker and we were proud to have him as **************. ***** is one in a million! Thank you Hammond Services for hiring an outstanding employee like ***********************!!Hammond Services, Inc.
Date: 12/03/2022
Hi ****, thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen!
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