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Business Profile

Pain Management

Georgia Pain & Spine Care, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management.

Complaints

This profile includes complaints for Georgia Pain & Spine Care, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Georgia Pain & Spine Care, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/03/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I visited the Georgia Pain and Spine **** clinic the last time on October 20, 2022 and was released from the clinic per my request. I have been a patient at this office for several years. At the time of my last visit, I requested in person that my medical records be sent to my new physician at a new doctors office in ************, **. They assured me that my records would be sent. My new doctors information was provided to the Georgia Pain and Spine **** on October 20,2022. However my records have not been sent to my new doctors office, North Georgia *********** in ************. I can not begin treatment or even be seen at my new doctors office until they receive my medical records from ** Pain and Spine ****. I have called the records department at Georgia Pain and Spine **** numerous times since October 20, *********************************************************************** transfer my records. No one has returned any of my phone calls and messages. I have also sent a written request to transfer my records, which no one has responded to. No one ever answers the extension number 516 which is the records office at ************, the phone number for Georgia Pain and Spine ****. I want this office (Georgia Pain and Spine care / Pain ****, LLC) to forward all of my medical records like they told me they would on my last visit there on October 20, 2022. I need this done in a timely manner so that I can continue to receive the medication that I need.

      Business Response

      Date: 01/05/2023

      Please see attached*

    Georgia Pain & Spine Care, Inc. is NOT a BBB Accredited Business.

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