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Business Profile

Food Wholesalers

Prime House Direct, Inc.

This business's accreditation status is suspended and currently under review.

Reviews

This profile includes reviews for Prime House Direct, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Prime House Direct, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.39

    Average of 281 Customer Reviews

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    Review Details

    • Nancy B

      Date: 03/03/2023

      The products is great, I recommend 100% love to grill stakes from Prime House, Yum! and ***** in ***********, ** had the best attitude, awesome customer service. Love doing business with you be back soon please.

    • Michael R

      Date: 03/03/2023

      Michael R

      Date: 03/03/2023

      Went to *********** and met **** and ****. Amazing service and better food. Odd that there are people who complain about the quality when the quality is amazing

      Prime House Direct, Inc.

      Date: 03/09/2023

      Thank you very much for reaching out to us. We are thrilled that you are very satisfied with your experience at our Gigantic Truckload Meat Sale in ***********. Please check out our website for monthly specials and home delivery options. Customer satisfaction is our top priority!

    • Ryan D

      Date: 02/17/2023

      Ryan D

      Date: 02/17/2023

      This place got me for $100 today got home and open the box. The steaks are paper thin and the meat quality is terrible. Would not recommend going to this place stay away.

      Prime House Direct, Inc.

      Date: 02/17/2023

      Thank you for reaching out to Prime House Direct. It is our policy to show each customer our products prior to purchase. Our number one priority is customer satisfaction- please grab your receipt and give our GM, *** a call ************, *** will be happy to assist you.

    • Samantha S

      Date: 02/09/2023

      Samantha S

      Date: 02/09/2023

      Bought two cases of meat, the prime beef and the chicken yesterday. Found out there were some additives which we are trying not to eat as well as didn’t like some of the cuts of meat. One star off for the meat, but four stars given for the excellent customer service! Rich and Gary were very helpful, understanding and honest. We brought the meat back with the receipt the next day and we’re given a full refund. Thank you Rich and Gary for being honest and caring about customer satisfaction!
       

      Prime House Direct, Inc.

      Date: 02/17/2023

      Thank you for reaching out to Prime House Direct. We carry a variety of products, most of which do not contain additives. Customer satisfaction is our number one priority. Thank you for your review. Please visit our website to check out all of our products. www.theprimehousedirect.com,
       

    • Angie D

      Date: 02/04/2023

      Angie D

      Date: 02/04/2023

      Hey, third time here … ??Hary the best ever in Deltona ????????
       

       

       

      Prime House Direct, Inc.

      Date: 02/06/2023

      Thank you for being a loyal customer! We always look forward to our Deltona events. We also have a home delivery service through our website www.theprimehousedirect.com if you run short on all of your favorite Prime House Direct products before our next visit.
       

    • Lauryn S

      Date: 02/01/2023

      Lauryn S

      Date: 02/01/2023

      Came to ******* got an amazing deal! Big thank you to ******************, and ****! 10/10 would definitely recommend. Will definitely come back.

      Prime House Direct, Inc.

      Date: 02/06/2023

      We appreciate you letting us know! Please check out our website for continued savings on all of your favorite Prime House Direct products. www.theprimehousedirect.com

    • Richard L

      Date: 02/01/2023

      Richard L

      Date: 02/01/2023

      Went to ******* and purchased some fantastic quality steaks. Thank you **** and ****

      Prime House Direct, Inc.

      Date: 02/06/2023

      Thank you for leaving a review. We appreciate you letting us know and look forward to seeing you again soon. Please check out our website www.theprimehousedirect.com for home delivery options and monthly specials.

    • johnny W

      Date: 01/21/2023

      johnny W

      Date: 01/21/2023

      We purchased 3 boxes at the truck load event for $750. We were told it was satisfaction guaranteed. We cooked a few burgers and a few steaks and it was disgusting! Not even edible! We went back today to return all of the meat and we were told no refunds! How is that satisfaction guaranteed?? I want a refund or i will contact the news station!

      Prime House Direct, Inc.

      Date: 01/23/2023

      Thank you for reaching out to Prime House Direct `- I apologize that you were given incorrect information. We do guarantee all of our products, refunds are issued through the office and not at each individual sale. We will take corrective action with the employee as they should have given you the correct information on how to resolve your issue. Please give our GM Rob a call ************ or/and email us directly ****************************************************************

    • Stephanie W

      Date: 01/14/2023

      Stephanie W

      Date: 01/14/2023

      I purchased their product I am really wondering why I did in the first place I only received 45.00 out of 600.00 had to throw away the breaded and jumbo shrimp along with few steaks how OLD is the meat that was packaged ?Very disappointed

      Prime House Direct, Inc.

      Date: 01/16/2023

      Thank you for reaching out to us. Please give our GM, Rob a call ************, *** will be able to address your issue. Please have your receipt available. If you purchased online, please have your order number. We look forward to hearing from you and resolving your situation. We guarantee all of our products, customer satisfaction is our #1 priority.

    • Nickki P

      Date: 01/11/2023

      Nickki P

      Date: 01/11/2023

      I only gave 1 star because I couldn't put less. We were so disappointed with the ribeyes we purchased. They were small and tough. You will be chewing for days. Just had to throw them all out. I will never purchase there again.

      Prime House Direct, Inc.

      Date: 01/11/2023

      Thank you for your comments- we guarantee all of our products. Please give us a call with your receipt handy- we will be delighted to discuss your purchase with you. ***, is our General Manager - his number is ************

    This business's accreditation status is currently suspended and under review.

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