Reviews
This profile includes reviews for 50 Floor's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 488 Customer Reviews
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Review fromHarry H.
Date: 06/29/2024
4 starsHarry H.
Date: 06/29/2024
Did a good job and cleaned up well, Price is steep but I think what I got will last
50 Floor
Date: 07/01/2024
Thank you for sharing your experience with us. We're glad to hear that you were pleased with the quality of our work and our cleanup efforts.
We appreciate your feedback regarding the price, but we're confident that the durability and quality of the product will prove to be a worthwhile investment over time. ?? Your satisfaction and long-term peace of mind are our top priorities.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing us!
50Floor
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Review fromKym l
Date: 06/28/2024
1 starThey sent installers to my home broke furniture, lost items. left trash behind, and on top of that the installers they sent have criminal records. I contacted them and they just keep pushing me off saying someone will get back to me. 7 months later still not resolved.. not even an apology!!!!!!!!!!!!!!!!!my next step is to file suit.. you cant just keep kicking the can down the road and think im going away. because I'm not.I do not recommend them and as a real estate broker, this is not a company i would recommend to my clients eitherReview fromJenny H.
Date: 06/28/2024
5 starsJenny H.
Date: 06/28/2024
*********************** and his crew from 50 Floor were absolutely fantastic! They were professional, friendly, and efficient throughout the entire installation process. Their attention to detail and craftsmanship were impressive, and they made sure to complete the job to perfection. **** and his team worked quickly and effectively, and the end result exceeded my expectations. I would highly recommend **** and his crew from 50 Floor for any flooring installation project.50 Floor
Date: 07/01/2024
Thank you so much for your glowing review! We are thrilled to hear that **** and his crew provided you with such a positive experience. Their professionalism, friendliness, and efficiency are qualities we strive to deliver with every project.
We are delighted that their attention to detail and craftsmanship exceeded your expectations. Your recommendation means a lot to us, and we will be sure to pass along your kind words to **** and his team.
If you need any further assistance or have any future projects, please don't hesitate to reach out.
Thank you for choosing 50 Floor!
Review fromNicole A.
Date: 06/28/2024
4 starsNicole A.
Date: 06/28/2024
We had two separate floorings done at different dates. Our first experience was great! Nice installers, friendly, hardworking, and good results. The second installation wasnt as great. The installers werent friendly & they didnt put everything back where it was, put our basement doors on backwards, didnt vacuum, there were several of staples left laying in carpet and some nails left in my toddlers room.50 Floor
Date: 07/01/2024
Thank you for taking the time to share your feedback. We are pleased to hear that your first experience with us was positive and that our installers left a great impression with their friendliness and hard work.
However, we are truly sorry to hear that your second installation did not meet your expectations. We apologize for the inconvenience caused by the lack of friendliness, the improper reinstallation of your basement doors, the incomplete cleanup, and the safety concerns with staples and nails left behind.
Your feedback is important to us, and we take these concerns seriously. We would like to address the issues you've mentioned and ensure that your experience is improved. Please contact us at your earliest convenience so we can discuss the steps needed to rectify these problems.
Thank you for bringing this to our attention. We are committed to making things right and ensuring your satisfaction.
50Floor
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Review fromMichelle R.
Date: 06/27/2024
5 starsMichelle R.
Date: 06/27/2024
I had a great experience with 50 Floor! I will use them again in the future! Their sales staff are very professional, and so is their installation teams!50 Floor
Date: 06/27/2024
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with 50 Floor. Our sales staff and installation teams strive to provide professional and exceptional service, and it's wonderful to know we met your expectations. We look forward to working with you again in the future. Thanks for choosing 50 Floor!Review fromKim B.
Date: 06/26/2024
5 starsKim B.
Date: 06/26/2024
Im very pleased and happy with the outcome. Thanks 50 Floor50 Floor
Date: 06/27/2024
Thank you so much for your kind words and 5-star review! ?? Were delighted to hear that youre very pleased and happy with the outcome. Your satisfaction is our top priority, and were glad we could meet your expectations. If you have any future flooring needs or questions, please dont hesitate to reach out. Thanks for choosing 50 Floor!Review fromMael C.
Date: 06/26/2024
5 starsMael C.
Date: 06/26/2024
Came to house with carpet took off wrapper and showed color in which we agreed but thought it did not look pink. Pulled up old left carpet tacks in place and put new carpet down. Asked if going to replace said no reason but they were over 30 years old. After done carpet looked good but closet little tight opening the door.but figured time will wear it down. Overall job was done right paid the balance and they left.50 Floor
Date: 06/27/2024
Thank you for sharing your experience with us. Were glad to hear that you are overall satisfied with the job and that the carpet looks good. However, we apologize for the inconvenience you experienced with the carpet tacks and the tight closet door.
Our goal is to provide a seamless and thorough installation process, and we appreciate your feedback as it helps us improve.
If you have any concerns or need any adjustments, please dont hesitate to reach out to us. Were here to ensure youre completely satisfied with your new carpet.
Thank you again for choosing 50 Floor, and we hope to serve you again in the future.
50Floor
Review fromCheryl
Date: 06/26/2024
5 starsCheryl
Date: 06/26/2024
The flooring service was great ?? . I will recommend to family and friends. Thanks ***********************50 Floor
Date: 06/27/2024
Thank you so much for your kind words, ******! We're delighted to hear that you had a great experience with our flooring service. Your recommendation to family and friends means a lot to us. If you need anything else in the future, please don't hesitate to reach out. Thanks again!Review fromChristine B.
Date: 06/26/2024
5 starsChristine B.
Date: 06/26/2024
Made process of buying carpet easy. They came to my house, showed me samples, measured my area, then got back to me for installation that was quick and convenient for my schedule. Loved the convenience of not having to go to store. Very pleased.50 Floor
Date: 06/27/2024
Thank you so much for your wonderful 5-star review! Were thrilled to hear that you found our process convenient and easy. Our goal is to provide a seamless experience from selection to installation, and its great to know we met your expectations. If you need any further assistance or have any future flooring needs, were here to help. Enjoy your new carpet!Review fromPam N.
Date: 06/24/2024
5 starsPam N.
Date: 06/24/2024
I live my floor. They did a GREAT job. Nice guys. They came in and got started right away and didnt stop until finished. Cleaned up everything and put everything back. I highly recommend .50 Floor
Date: 06/25/2024
Thank you so much for your wonderful 5-star review! We are delighted to hear that you love your new floor and had a great experience with our team.
It's fantastic to know that our installers were efficient, diligent, and courteous, ensuring everything was cleaned up and put back in place. Your high recommendation means a lot to us.
If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing 50Floor!
50Floor
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