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Business Profile

Clothing

Cititrends

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cititrends's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cititrends has 13 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromJustin C

      Date: 05/27/2025

      1 star
      I returned a product to ************************************************************ cititrends may/26/2025 it is now may/27/2025 an the only thing I've got for my refund is a pending amount an it has been 24 hours.an I'm am not able to get in contact with dispute costumer service with this company or even payments ************* I would to file a formal complaint in regards to the company for its bad service.
    • Review fromGina R

      Date: 01/15/2025

      1 star
      I got hired Dec 10th and after 2 weeks of work my manager and 1st ********* racially profiled my brother who was Christmas shopping while he was in the store they both talked about him through the walkie talkies until I told her who he was . The next 2 days I was off and when I came back to work they told me that I would have to be let go due to lack of hours .. yea right
    • Review fromDanielle J

      Date: 05/25/2023

      1 star
      The store is so hot I nearly fainted because I was over heated. I had the same experience two weeks ago while shopping there. They need to get this matter resolved! Very unclear shopping experience

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