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Business Profile

Gastroenterologist

GI Specialists of Georgia, PC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gastroenterologist.

Complaints

This profile includes complaints for GI Specialists of Georgia, PC's headquarters and its corporate-owned locations. To view all corporate locations, see

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GI Specialists of Georgia, PC has 11 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/11/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a $200 collection/ bill from this doctor's ****** but i am not a patient, have never been a patient of the practice. I have never met with any doctor or been in the ****** for this medical practice. They now have collection company contacting me for payment.

    • Initial Complaint

      Date:07/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been billed for charges that do not belong to me. On June 20th, 2023 I received a statement from GI Specialists of Georgia stating that I owe $920.00 and that it is past due. I did not have any bills for this amount and my insurance has paid my 2 claims. I noticed that the referenced account number is not the same as my account number so I called the billing department on the statement, on June 20th at 1:56 pm est. NOTE - This was the first notification I have received regarding this issue. I spoke with a lady named, **** and told her that I received a statement stating I owe money and it is past due and it's a mistake. I gave her the account number and she told me it belonged to a ************************* in ************** Georgia that was hospitalized in January. I explained to her that I was never hospitalized, the first time I came to this facility was in late February, the account number does not match mine and that I am in no way related to a *************************. She read out his name, address and phone number and asked if any of that information was mine. I told her that this is a mistake and not my bill. Her response was, "I do not know how to fix this and will have to ask the manager". I asked what the manager's name is and she told me ***********************. I asked for her last name and she refused to give it *** me. She told me someone would call me back on the same day. To this day on one has contacted me. On June 21st, I sent a certified letter to GI Specialists of Georgia, attn: *********************** telling them this was a billing error and that this needs to be corrected asap and to make sure this was not sent to any collection agencies or credit bureau's and to send me something in writing stating how this error occured and what they are doing to fix the error, emphasizing my concern that this derogatory information will be put on on my credit report. Today, I checked the mail and I have received a statement from ************************* dated June 24, 2023 in my name stating I owe $920.00. This is not my debt and I want this corrected immediately with a letter, as I requested stating that his has been corrected and how the error occurred, how it was fixed and to assure me this would not be reported to my credit. The employee responsible for the serious error needs to be held accountable and reprimanded.

    GI Specialists of Georgia, PC is NOT a BBB Accredited Business.

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