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Business Profile

New Car Dealers

Triple M Auto Consultants

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2025

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am employed with ***************. ****** ******* was suppose to sale a excellent condition 2019 Gmc SLT for me since Nov 2024. The vehicle was in his possession since this date until I was notified that he was renting my truck to people for a profit. 5 months he had this truck and had not attempted to sale it as i was still making payments and a lein holder was still on it. When I received my truck back march 13th 2025 for nonsale my truck was damaged, rims bent and scratched, chiped paint, and the drivers left bumper was scratched as if it had been in an accident. ****** ******* should have his dealers license revoke to never be able to sale another vehicle again to anybody in any city or state. And should be made to pay for the damages that occurred while in his possession. There is a report in progress with the ************** in *************. He has a office located in ****** GA as well as on in Conyers GA on Iris ********** number for this incident is ************ ..damage amount $2500.00

  • Initial Complaint

    Date:02/23/2025

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In May of 2022, I purchased a car from this dealer. At that time he was to deliver the title to the car which to date he has not. Additionally, because he did not provide title as promised to the bank, my car loan was turned into a personal loan for which I incurred additional fees. In order to resolve this issue he entered into a verbal contract, stating that he would refund $14,000 of my money and I would be able to retain possession of the car for which he would get title. Today he has been avoidant and has not responded to any of my questions or concerns about when we would be able to finalize this issue so that I could move on and buy a car that I can actually own and drive. Given Mr. ******* tendency to be dishonest, and avoidant at this point, I am seeking full refund of my money and am preparing to take this matter to court should no viable resolution be made.

Triple M Auto Consultants is NOT a BBB Accredited Business.

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