Reviews
This profile includes reviews for Buzzell Plumbing, Heating & A/C, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSherrie P
Date: 12/11/2024
1 starI cancelled appt and they said I didn't! Then demanded me to pay the $80 show up fee. Then the number that serves them wouldn’t take my calls which is who patched me to them in the first place! So wrong. Incompetent secretary’s they have!Review fromPravin p
Date: 08/12/2024
1 starPravin p
Date: 08/12/2024
I never thought big companies like this keep asking money all the time in advance but never finish their jobs always going to their office and complaining but no satisfaction answer from last 1 1/2 years my other jobs done like marbles work but they still don’t get done plumbing jobs it will cost me $40,000 to remove marbles
Buzzell Plumbing, Heating & A/C, Inc.
Date: 08/28/2024
Buzzell Plbg Htg & Air Inc followed normal protocol on this project. There were several issues during this project: job came to standstill due to site not being ready, customer owed invoices from ******** and finally paid half of what was owed in *****. Owner added work to the inwall portion of the project after it was already completed. Owner ordered some materials himself, some of which were 12 plus months out thus halting the project. Marble work was completed before plumbing work was completed by owners choosing. Owner has only been charged for work that has been completed. Owner will be required to pay at least one half of the remaining contract for Buzzell to return to project. Buzzell has fulfilled our obligations as the plumbing contractor.Review fromEmmett S
Date: 07/31/2023
1 starBuzzell installed an expensive tankless water heater that does not get warm. You never know if you are going to get a hot or cold shower.Review fromPhyllis H.
Date: 11/15/2022
1 starPhyllis H.
Date: 11/15/2022
Hot water heater needed a replacement part which the manufacturer provided. Technician replaced part and left the gas leaking in house. This could have resulted in an explosion and or death. The company offered no apology nor did they attempt to reach out to customer to reduce the cost of the faulty services they provided. I WOULD NOT EVER recommend this company to work on a gas hot water heater.Buzzell Plumbing, Heating & A/C, Inc.
Date: 11/22/2022
According to our records we have no customer or email that matches the person who made this review.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.