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Business Profile

Online Retailer

Wave-Hanalei

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Information and Alerts

BBB RatingNot Rated

Reasons for rating

  • BBB does not have sufficient information to issue a rating on this business.

Alert Details

This business has 1 alert.

Alert

As of May 28, 2019, BBB has received complaints and scam tracker reports from consumers regarding delivery, and accuracy of the products from http://thenorthernfoxes.com. The consumers allege they either receive the items in the wrong sizes or they do not receive the items at all; the consumers further allege they are unable to receive a refund. BBB sent notifications to [email protected], but have not received a response.

The Northern Foxes is not registered with the Hawaii Department of Commerce and Consumer Affairs. According to their privacy policy they provide the following contact address, Unit 2202, 22/F, Kaiser Centre, 18 Centre Street, Hong Kong. BBB has reason to believe that The Northern Foxes is not located in Hawaii or the United States.

If you are a victim of this scheme, BBB recommends filing a complaint with FBI’s Internet Crime Complaint Center at www.ic3.gov and Federal Trade Commission at www.ftc.gov. Additionally, you can file a Scam Tracker Report.

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