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Business Profile

Electric Companies

Maui Electric Company, Limited.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Companies.

Information and Alerts

BBB RatingNot Rated

Reasons for rating

  • BBB does not have sufficient information to issue a rating on this business.

Alert Details

This business has 1 alert.

Alert

On January 3, 2014, Maui Electric Company (MECO)advised Hawaii's BBB that their clients are receiving calls originating from someone purporting to be from Maui Electric Corporation regarding client's account being "red flagged". The originating phone number on caller ID showed 800-571-3163. The calls were not placed by MECO representatives. The phone number matches the number listed in BBB Business Review for a company called Opinion Survey in New York, which is available here.

On November 19, 2013, Maui Electric Company contacted Hawaii's Better Business Bureau to warn that Maui Electric customers are receiving collection scam telephone calls from Michael Stevens of the Maui Disconnection Department at 413-391-2880.

Customers are being asked to pay outstanding electric bills or face immediate termination of their electric service. Maui Electric has no affiliation with Michael Stevens and the Maui Disconnection Department and the calls are in no way related to Maui Electric's services.

You can read the press release issued by Maui Electric Company HERE.

If you have received this type of scam call regarding a non-existing unpaid bill, report it to Hawaii's BBB at 808-536-6956 or [email protected] and to the State of Hawaii Department of Commerce & Consumer Affairs at 808-586-2653.

If Maui Electric customers receive a suspicious call from someone claiming to represent the company, please call the Maui Electric Customer Service Center at:

Maui: 808-871-9777

Molokai and Lanai: 1-877-871-8461 (toll free)

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