Travel Agency
Robert's Hawaii Tours Inc.About
About This Business
This company offers sightseeing tours and excursions, transportation, activities and convention services for groups, schools, corporate events, corporate incentive programs, meetings, and exhibitions.
Products and Services
Years in Business: 46
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 5/5/1979
- Business Started:
- 11/12/1978
- Business Incorporated:
- 12/22/1978
- Type of Entity:
- Corporation
- Business Management:
- Mr. Roy Pfund, President / COO
- Mr. Randy Baldemor, Executive Vice President
- Ms. Joann Erban, Vice President of Customer Care
- Ms. Johanna Legarda
- Number of Employees:
- 734
Additional Contact Information
- Principal Contacts
- Mr. Roy Pfund, President / COO
- Customer Contacts
- Mr. Roy Pfund, President / COO
- Mr. Randy Baldemor, Executive Vice President
- Ms. Joann Erban, Vice President of Customer Care
- Fax numbers
- Primary Fax: (808) 522-7866
- Additional Phone Numbers
- Other Phone: (808) 539-9400
- Other Phone: (808) 439-8732
- Other Phone: (808) 329-1688
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
Full payment for services must be received prior to service and payable in U.S. dollars unless noted otherwise. For web orders, only credit cards are accepted.
International charges/payments to Roberts Hawaii are denominated in US Dollars (US$) when charged. Exchange rates are subject to policies of the individual card issuer.
For Charters and group services, a separate payment policy applies. Contact Group Services for more information at [email protected]- Refund and Exchange Policy
- Cancellations must be made by 12 noon, the day prior of scheduled service and will result in a 10% service charge. Cancellations made in a shorter period of time (less than 24 hours prior to the day and time of service) will result in a 100% charge being incurred (NO REFUND). The scheduled day of service for Express Shuttle Round Trips is defined as the first date of service of the round trip booking. Thereafter, a full charge will apply if the return is cancelled. No refunds for cancellations or no shows that includes airfare like One Day Tours.
- Other Resources
- Washington Department of Revenue
6500 Linderson Way SW Fl 1
Tumwater WA 98501
Phone Number: (800) 451-7985
http://www.dor.wa.gov
[email protected]
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