Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Smoking Products

ABC Smoke

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smoking Products.

Reviews

This profile includes reviews for ABC Smoke's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ABC Smoke has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ABC Smoke

      1325 SW Oralabor Rd #204 Ankeny, IA 50023

    • ABC Smoke

      3326 Lincoln Way # 101 Ames, IA 50014-6942

    • ABC Smoke

      4635 86th St Des Moines, IA 50322-1027

    • ABC Smoke

      1100 N Hickory Blvd Pleasant Hill, IA 50327-7072

    • ABC Smoke

      501 N Jefferson Way #300 Cool, IA 50125

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTom A

      Date: 12/04/2024

      1 star
      AVOID ABC SMOKE AT ALL COSTS - ZERO STARS My experience at the ABC Smoke location in ****** was an absolute nightmare. The new cashier from ********** was an unmitigated disaster. Her attitude was atrocious, and her behavior was completely unacceptable.When I asked about purchasing sale items, she refused, citing no valid reason. Her condescending tone and dismissive body language made it clear she didn't care about customers. Things escalated when I asked to speak to the manager; she made snide comments about me during the phone call.The manager's approval of the purchase was meaningless, as the cashier continued to refuse service. Her actions were a perfect example of how not to treat customers. As a paying customer, I expect basic respect and courtesy neither of which I received.ABC Smoke's lack of accountability and poor training is staggering and their poor customer service is a reflection of their values or lack thereof. Steer clear of this location and take your business elsewhere.Unless the owner takes immediate action to address this employee's behavior, fire her, and provide better training to their staff, I'll make sure to share my horrific experience with friends, family, and online platforms.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.