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Business Profile

Car Wash

Tommy's Express Car Wash

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Lindsey H

    Date: 02/25/2025

    Not only is this carwash overly priced but it doesnt clean your car. When I did a full walk around of my husbands car when I got it home I realized that it was still filthy and the license plate was bent. I contacted the carwash to be told the not only is a bent license plate a common issue (which it should not be let alone happen) that I would have to come in person for them to come up with a solution. So I went back up there for the high school shift leader to walk around the car and realize it was still dirty then tell me that all he can offer me was another run through the wash. Ummm absolutely not I want a refund of my money. He proceeded to tell me that there is no refund all he can offer is a wash guarantee. You damaged my husbands car the first time and called it a common problem so lets not take my car back through and damage it more. It makes sense I guess to them. I could see if I paid for a cheap car wash option and it not be 100% clean but I bought the top tier one with an expectation of ZERO damage to my husbands small car and it actually come out clean. I went to the one on 1st Ave in ************ **** but they dont seem to have their own profile on here. They refused to refund me for services that werent provided to me and instead half washed my car and damaged it

Tommy's Express Car Wash is NOT a BBB Accredited Business.

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