Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 313 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAdam S
Date: 06/27/2025
5 starsOur online marketing presence and website were severely lacking, so we partnered with Hibu, where ****** ***** was assigned as our account support representative. From the very beginning, ****** has been a fantastic partner. He truly listens to our needs, advocates for us, and ensures those needs are met on his end. Within just a few months, we have seen tangible results. Our online leads have increased fourfold, our positive reviews across all locations have grown, and our website has received a much-needed facelift. Overall, working with Hibuand ****** in particularhas been a great business decision for us.Review fromKristi N
Date: 06/26/2025
5 stars***** ******** has renewed my faith in the universe, mankind, AND THE ADVERTISING WORLD! I was so upset and disappointed on how my account was being handled...until ***** reached out to me! He is totally committed to us, his clients, making sure that we understand what is happening with our accounts! I personally feel that he has taken the time and put in extreme effort to get to know me and my business, has gone above and beyond in order to do so and not just in that, but he goes above and beyond in absolutely everything he does. He really takes time to explain everything, supports clients in every aspect, technically and otherwise. He truly cares about us and our business, and I am so, so happy that he is in charge of our advertising. I feel at ease for the first time in years, and comforted in knowing that he will oversee everything. And on a personal note, he is just a wonderful, amazing human being, grounded and in touch with everything and everyone! Many thanks, *****, I look forward to many years of working together!!Review fromAaron O
Date: 06/23/2025
1 starAaron O
Date: 06/23/2025
These are not honest people they tell you everything but the things that you should know keyword you wont be on ****** or on the site if you dont have no clicks, they never told us that they never told us that we had to have $2500-$3000 to stay on ****** 24 seven they never told us that I dont think this company worked one star they just wear boos at us just to get the contract done this is so wrong. I trusted her.
Hibu Inc
Date: 07/08/2025
Thank you for speaking with us regarding your concerns. We understand that you were concerned about your marketing program and how it was presented. We have addressed this with the management staff. We understand you were also concerned over being locked into a contract for products misrepresented; the contract has been cancelled, and we adjusted the final bill to ensure that you will owe nothing. We are happy that we were able to reach a mutual agreement on this matter and are glad you were satisfied with this resolution.Review fromTONY B
Date: 06/20/2025
5 starsTONY B
Date: 06/20/2025
I HAVE BEEN WITH HIBU INC FOR MANY YEARS AND *** ***** IS MY *** FOR ALL THOSE YEARS!....*** AND HER TEAM ALWAYS HAVE MY BACK AND TAKE CARE OF ANY QUESTIONS OR UPGRADES THAT I HAVE IN A VERY TIMELY MANNER....THIS HIBU TEAM REALLY HAS YOUR BEST INTEREST AT HEART!...I HAVE HAD MULTIPLE CALLS FOR OTHER COMPANIES THAT SAY " I SEE YOUR USING HIBU AND WE CAN DO A BETTER JOB FOR LESS"....I WOULD NEVER LEAVE HIBU THEY ARE VERY HONEST AND VERY REASONABLE!....THANK YOU *** AND HIBU TEAM!!Hibu Inc
Date: 06/23/2025
Thank you so much for your feedback about ***. Well send this on to them. Have a great dayReview fromCarolyn D
Date: 06/18/2025
5 starsCarolyn D
Date: 06/18/2025
informative knowledgeable courteous. ***** to please. keeps in touch updates on new strategiesHibu Inc
Date: 06/19/2025
Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs.Review fromDylan H
Date: 06/09/2025
5 starsDylan H
Date: 06/09/2025
Always kind and helpful on the phone. Also very easy to work with the hibu dashboard and make comments on your own website. The message is always uploaded promptly after submitting the comments.Hibu Inc
Date: 06/12/2025
Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs.Review fromJohn C
Date: 06/06/2025
5 starsJohn C
Date: 06/06/2025
****** ********* is the sales *** I e dealt with and she is amazing 10/10 for sure wasnt sure how this would work but with her help I have been really happyHibu Inc
Date: 06/09/2025
Thank you so much for your feedback regarding ******! Well send this on to them, were sure theyll be glad to know. Have a great day!Review fromKevin B
Date: 06/05/2025
1 starKevin B
Date: 06/05/2025
Awful service, *** left company and no one ever reached out. Stay away from this company they are scammers. Then they want to charge you even after you have canceled services. They do nothing for your company and just steal your money!! the should be shut downHibu Inc
Date: 06/10/2025
We appreciate the chance to talk with you regarding your concerns. We are happy that we were able to reach a mutual agreement on this matter. All products have been cancelled, and no further payments are required on your account.Review fromElizabeth R
Date: 06/04/2025
5 starsElizabeth R
Date: 06/04/2025
Our company has been with Hibu for a short time; and we are very pleased and impressed by the speed, accuracy, helpfulness, accessibility and professionalism of the staff. The very first meeting, as ***** told us, was the most we had to get done. Everything else is done by ***** and the Hibu staff. The website was built in record time; and we were all just blown away by how completely it captured who we are and what we do. The website is pleasing to look at, with a dashboard which is easy to navigate. We just gave ***** some information about our company; and from that, a totally comprehensive website was built. The website is beyond what we even imagined could be built for us. All of us are excited to see what happens next.Hibu Inc
Date: 06/05/2025
Thank you for the positive review! When youre happy, were happy. Hope you have a great day!Review fromLaura G
Date: 06/03/2025
5 starsLaura G
Date: 06/03/2025
Hibu is easy to work with, **** our client service consultant is always helpful and knowledgeable. Hibu does a great job on our website and the fees are reasonable. I highly recommend Hibu!Hibu Inc
Date: 06/04/2025
Thank you so much for your feedback about ****. Well send this on to them. Have a great day!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.