Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 313 Customer Reviews
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Review fromkenneth w
Date: 08/04/2022
1 starPart 1 of Hibu Review: *"Become Educated Unlike Me." My experience follows recommendation. 1st of all read the contract. It is 118 pages long where they basically are not responsible for anything that they may or may not do. Pay attention to 10(b) 20(c) 21(a) 22 and under Service terms for Website-Vertical 3(c) 3(d). This is how the Sales pitch should have gone. "We can't use your existing website because it ***** and we need to redesign so we can get the best *** results. The fee for the new website is $250. The *** contract you signed up for is 6 months at $750. If you decide to cancel you have 2 choices. Lose all the *** that has been done including your website will be shut down and you don't need to pay anything else.The website you paid for cannot be transferred because sites can cost up to $10,000 and we don't offer that service. We understand you had a poor website to begin with but understand if you cancel you will have nothing. Your second choice is to downgrade your service for $225 because that is the only option. Again we will not transfer the site you paid for, nor do we offer just standard hosting of a site. So when can I sign you up."So my question is ? Would you still want to do business understanding that this is the reality of the contract. NOW for my experience. What was left out, or how things were worded. If you cancel you won't lose anything and all the work paid for won't be wasted. No mention of losing everything, downgrading site so I would not have wasted my money. I'm sorry you misunderstood. I can't misunderstand anything if it was never talked about. Well you know some places charge $10,000 for their website design but I will help you get a free ****** landing page. At no point was I ever told that after my 6 month contract of $750 had to be downgraded to a fee of $225 month to month but as you can see at any point I would still lose all.In the 118 Pages of the Hibu contract I do see that says needs to be downgrade. My fault I did nReview fromLeonardo A
Date: 07/29/2022
1 starLeonardo A
Date: 07/29/2022
Don't ever pay for their services! After almost a year of getting ZERO customers, the salesperson who got me into this service for online presence, website, etc told me: Your "$900.00 budget is too low. They will tell you and show you graphics of how many clicks and visitors you are getting: all BS. They take your money and never really apply what's needed to boost your business on ***************** or any other sources. Don't waste your time, effort, and money. You are better off paying ****** ads yourself. At least you know for sure that you are actually on ******* This is the worse business decision in Marketing I have ever made and I slap myself every day I think about it. Hibu.. if you are reading this, don't even bother answering to me. You should be ashamed of selling something that you know you won't deliver. This is called unfair business practices and the BBB should and will catch up to you very soon.
Hibu Inc
Date: 08/01/2022
All feedback is important to us and we appreciate the time you took to tell us about your experience. We strive to provide excellent customer service and regret the experience youve had. Well schedule someone from our customer service team to contact you to form a solution.Review fromDonna V.
Date: 07/25/2022
1 starDonna V.
Date: 07/25/2022
If I could, I would have rated Hibu a - 0. I signed a 6 month contract & haven't gained anything from this *******. No communication, all lies from local ********** ******* is a scam. Do NOT waste your time or money.Hibu Inc
Date: 08/10/2022
Thank you for your understanding during our recent conversation regarding your advertising concern. We are sorry for any inconvenience you may have experienced and pleased we were able to resolve the matter in a mutually satisfactory manner.
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