Solar Energy Contractors
Sun Rack SolarInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
On January 6, 2014 and subsequent dates thereafter, the BBB contacted Sun Rack Solar regarding their advertisement stating "Cash Rebates of up to $25,000" in the Globe Gazette.
According to the BBB Code of Advertising Section 16., the terms "rebate," "cash rebate," or similar terms may be used only when payment of money will be made by the retailer or manufacturer to a purchaser after the sale, and the advertising should make clear who is making the payment. Therefore, the BBB asked Sun Rack Solar to modify their claim.
To date, the company has not responded to the BBB.
To view the BBB Code of Advertising, click here: http://www.bbb.org/iowa/for-businesses/code-of-advertising/.
Important Information
Advertising Review
On September 19, 2023 the BBB contacted the company relative to its website advertisement that states, "SunRackSolar has been recognized as the world #1 for kWHr production." According to the BBB Code of Advertising, Standard 28, Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like "#1 in new car sales in the city," can be proved or disproved. The BBB requested the company supply substantiation of the claim. To date the BBB has not received a response to the advertisement review.
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