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Business Profile

Dumpster Services

Iowa Dumpsters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in September, I had ordered a dumpster from this company over the phone. No term limits or contract was ever discussed. They came to pick up the dumpster when it barely had anything in it so we both agreed that I would only pay half price due to the dumpster not even being halfway full. Now they are sending me bills for the full amount and threatening to put a lien on the property When we have both agreed on $150 over multiple phone calls and text messages. ( a $150 invoice has not been sent) They keep sending $325 invoice I have text messages and voicemails from the front desk, receptionist as proof. But now they are threatening to put a lien on my property so I posted a bad review on their website and they have been begging me to take it down, but I refuse because of the way I was treated over the phone. Im not sure her name but the lady at the front desk has a very threatening attitude. Whenever they contact me, I tell them I am still willing to pay the $150 if they ever send the invoice.Below I have attached a screenshot of my conversation with the front desk employee basically blackmailing me to take down the review and exchange for half-price off of the ************ I said, I am still willing to pay half which is $150 but they have failed to send me an invoice. I would love some help with this matter, as I do not want a lien placed on my property for no reason.Thanks

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