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Business Profile

Auto Transportation

Auto Drive, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1/24/2024-I, ***********************, provided a $1000.00 deposit to purchase a 2017 GMC ****** 2500, VIN *****************, Truck from Auto Drive, INC. At that time, it was agreed upon that ************** would be down to pick up the truck in approx. 2 months due to work commitments he couldn't get to **********, IA to get the truck. March 2024, ************** informed Auto Drive, INC. that he was not going to purchase the truck due to misrepresentation of the mileage and condition of the truck. The owner of Auto Drive, Inc. refused to return the deposit, claiming his racetrack was not bringing any money in, so ************** allowed him two months to sell the truck. Per records found, Auto Drive, Inc. removed the truck from his inventory and ******** Marketplace on or about March 27, 2024. It doesn't appear that he had any intension of selling the truck or returning the deposit. All ************** wants is his deposit of $1,000.00 return.

Auto Drive, Inc. is NOT a BBB Accredited Business.

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