Reviews

Review Details

• Review fromAlicia R

  Date: 01/09/2025

  5 stars

  Alicia R

  Date: 01/09/2025

  Great company to have solar installed by. Very knowledgeable and have the best installers and electricians Ive ever seen.

  Source Solar LLC

  Date: 01/10/2025

  Thank you so much!

• Review fromJenny M

  Date: 11/21/2022

  1 star

  Jenny M

  Date: 11/21/2022

  Peter Sarelas, the CEO, was not very kind. I signed the contract in 1/13/2022, the system just got completed 11/2/2022. Very little communication throughout the months, when they did call it was always a different person and phone number, then he blamed me for not answering, in which I explained I get a lot of spam calls and its hard to keep up with the multiple phone numbers. At one time there was over 8 numbers calling me. They were asking me to take pictures of my roof to send them before they started, then my fuse box and fuses. then the outside power thing. I am a single parent who knows nothing about this stuff. The panels were finally installed this summer, by some younger people, then they hired a local electrician to do the power. Items would be delivered and dumped right in the middle of my drive way so we couldn't park anyway, as we live on a road where we can only park on one side, across the street and down a little ways. When they would call and tell me when they would be there to work on it, they would never show up, then we wouldn't get notification again, they would just show up a week or two or three later.
  At the end I asked if they were finally completed, and Peter emailed me back and I asked him about the rebate or whatever it was called, as I was told I would get a check at the end, and I could use it to put back on the loan or however I wanted, and Peter was rude about it and accusing my of complaining and saying it was a tax thing. No one ever mentioned it this was taken care during my taxes being taken care of, I would have remembered that. He was extremely rude in his email and I did tell him I would never refer him because of his customer service alone. The guys hired to put the panels and do electricity were good, he contracts everything out, which I was also not made aware of.

  Source Solar LLC

  Date: 11/30/2022

  Jenny- 

  I apologize for the delay with your system. As mentioned in your response, with your busy schedule, we had a hard time getting a hold of you to sign paperwork from Alliant and to acquire pictures needed for our engineering reports. Even after installation, we had about a month delay for the Certificate of Completion to be signed which turned the 6 week alliant approval to almost 3 months. 

  Source Solar installs the modules on your roof, the only work we subcontract out is to a local electrician so you have a local point of contact in case something goes wrong in the future. 

  As stated in your proposal and loan documents, you will be receiving the 26% federal tax credit (now 30%) when you do your taxes next year. This is a tax credit and not a rebate. We are very specific in that verbiage. Feel free to have your tax professional contact us directly if they need any assistance. 

  Keep an eye out for our holiday card this year