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Business Profile

Financing

John Deere Credit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financing.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went online to make a payment to John Deere Financial for $112 that was overdue which I knew was late & was fine with paying but they took over $2000 which left my checking account MINUS $1700. I know it was only for $112 I made sure of it. That was my MORTGAGE PAYMENT and VEHICLE PAYMENT and they refuse to help me in any way. Thank you for leaving me with NO MONEY for 3 weeks and have to worry about having enough gas JUST TO GET TO WORK!!! Also will not have vehicle insurance & other debt that has to be paid.

  • Initial Complaint

    Date:10/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a X730 lawn mower from a **** deer dealer here where I live and had the price agreed whuld be ****** a month and had it set-up tcome out of my bank account,and I have paper work to show for it.They did this up untill November of 2022,I did not find out till Jan. of **************************************************************************** defoult. I called them to find out why they stoped taking it out,and was tould they donot do this this way.I which time I toould the person on the phone I had paper work showing they did,anyway I coult up the payment, but I would not pay any pentlys,if I had to they cpould come and gey the mower.Now they are doing it again.I sent them the paper work showing what my payment was and that all I am willing to pay if they are going to business they need to be stopped. Sorry This all mstarted onOct 20 2021 and as of right now they are saying I owe ****** and I have not mised apayment and just today I sent in my payment of ****** and this is all they will ever get amonth from me.This is a no interest for 5 year and at the end of the 5 year I wii not be sending them any more wheather they think I owe any more or not,I will have this done in Oct of 2025.I hope you can help me out here. As I said if they cant be satified with this they can come and get it. Thank you

John Deere Credit is NOT a BBB Accredited Business.

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