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Business Profile

Car Window Tinting

The Studio: Luxury Automotive Boutique

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

This profile includes complaints for The Studio: Luxury Automotive Boutique's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Studio: Luxury Automotive Boutique has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/11/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The Studio took payment for a Vehicle wrap, performed the wrap improperly and lost pieces of my vehicle. The business stated they could not reinstall the wrap asap because they were "re epoxying their floors" so we made arrangements to have it reinstalled at a later time at their expense as well as replacing the missing part of my car. When i went to drop of the car their building was empty, phone number was disconnected, and their website is gone. the owners name is ************************* and from talking to others, this is his second business hes done this same thing with (crown auto salon)

      Customer Answer

      Date: 05/13/2024

      The owner of this previous business I commuting fraud/ other illicit activities, after closing this business for financial reasons, and scamming people of money, they opened a identical business with a different name (******** Auto Appearance) less than 2 weeks later.

    The Studio: Luxury Automotive Boutique is NOT a BBB Accredited Business.

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