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Business Profile

Painting Contractors

LIME Painting of Boise

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromTami B

    Date: 04/14/2024

    1 star

    Tami B

    Date: 04/14/2024

    Horrible! Was looking for quality paint job on our new home and Lime was a huge disappointment. Overpriced and did a rushed, sloppy job. Overspray on our new floors, dried drips, areas missed, kitchen cabinets not sanded properly..the list goes on. Took several months to get them back out to fix what they had missed and we are still finding areas missed. The crew also ruined ********** disposal by putting painters tape and caulk down it. Stay away from Lime paint! They are way overpriced and the quality was awful.

    LIME Painting of Boise

    Date: 04/15/2024

    Thank you for taking the time to share your feedback regarding your experience with LIME Painting. We sincerely apologize that we did not meet your expectations, and we appreciate the opportunity to address your concerns. We understand how frustrating it can be when expectations are not met, especially after investing in a service. We want to assure you that we take customer satisfaction seriously as you know since we have already made efforts from a customer service standpoint to address your issues by conducting touch *** for the project multiple times. We have asked you for additional photos of the areas of concern within reason as the time lapse can account for wear and tear. So far we have received one.We regret that despite our efforts, your experience has left you feeling dissatisfied. It's important to us that all of our customers are happy with the results of our work, and it's disheartening to learn that we haven't achieved this in your case, particularly given that it has been 7 months since the completion of the job. Regarding the claim about the garbage disposal, we paid to have it replaced already and we find it completely out of the ordinary. Our crews are trained to dispose of product waste properly and safely, and it's against our policies for any materials to be disposed of in such a manner which is why we paid to have it replaced. We take this very seriously and have addressed it with our team.  We would like to work towards a resolution that leaves you permanently satisfied. Please email us directly at ***************************************************** including photos, descriptions, and your ultimate request to rectify the matter so we can evaluate and devise a plan.  At LIME Painting, we value feedback from our customers as it helps us improve our services and ensure that future experiences are positive for everyone. Your input is incredibly valuable to us, and we are committed to using it to make meaningful improvements.  Once again, we apologize for any inconvenience you experienced.

    ********************* Schramm, ********************************************************************

  • Review fromRyan M

    Date: 03/02/2024

    1 star

    Ryan M

    Date: 03/02/2024

    I was looking for the best painting job for my money. Lime was the highest quote I got which I thought was going to be the best job. The painting crew Lime hired "prepped" my entire 2 story house in half a day. After the job was finished I noticed paint/ overspray on my brand new patio, railing. Paint on the windows and drips all over my driveway and brand new patio. The paint looks good but even the cheap guy could have done the same job.

    LIME Painting of Boise

    Date: 03/08/2024

    ****, I am sorry you feel the need to post this review 4 years after we completed your job.  To respond to your complaint, we cleaned everything up after the job was complete and made sure you and your wife were satisfied with everything.  I feel like this might be an attack due to being a competitor in our industry but I am not sure why, as we are in a market full of opportunity for all.  I have also tried reaching out to you multiple times with no luck so I don't know what your goal is.  If you would like to talk about solutions you have in mind I am always willing to talk. 

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