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Business Profile

Allergist

Asthma & Allergy of Idaho, PLLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Asthma & Allergy of Idaho, PLLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Asthma & Allergy of Idaho, PLLC has 8 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/14/2025

      Type:Product Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid the business $9.01 for a "routine venipuncture" that according to the business occurred on November 5, 2024. The business is incorrect. During an office visit on that day, an employee of the business told me that she did not have the time to do a blood draw, and she sent me to another provider. I telephoned the business in January, February, and March, requesting a refund of the overpayment. No refund has been issued by the business.

      Customer Answer

      Date: 03/20/2025

      Regarding Complaint #******** filed on Friday, 3/14/25, I received new information yesterday from the business.  An employee told me that my debit card had been credited $9.01 on 2/26/25 for the overpayment I made for the blood draw for which I had been ****ed, but which never occurred.  Even though I had contacted the business more than once after the latter date and before the former date, no one had informed me of the credit until yesterday 3/19/25.  After receiving this new information, I confirmed with the debit card company that this credit was actually made.  Because a $9.01 credit has been made, I withdraw my 3/14/25 request for a $9.01 credit.

       

      The reason I contacted the business on 3/19/25, however, was that I received a new **** on that date via e-mail from the business.  The new **** says that I owe the business $9.01 for an alleged blood draw.  This business has never conducted a blood draw on me.  As I stated in my complaint, the nurse that was to conduct the blood draw said she did not have time to conduct it and referred me to another provider who conducted the blood draw and ****ed me separately.  I paid the **** of the other provider and have a zero balance in my account there.  

       

      The employee I spoke to at the business said that I could disregard the new **** of $9.01 from the business.  I asked her to send me an e-mail confirming our conversation.  She said that employee ****** could provide confirmation, but he was unavailable.  I asked to speak to ******** supervisor.  She connected me to voicemail, where I left a voice message asking for a confirmation e-mail.  I have never received the confirmation e-mail that I requested from the business.  

       

      My new proposed resolution is that the business correct its records to show that I have a zero balance with them, and that they send me written confirmation that I owe them nothing and that the $9.01 **** sent to me yesterday was in error.

       

      Thank you for your help

       

      Sincerely,

       

      ****** Scott ******************

      Customer Answer

      Date: 04/16/2025

      Dear Resolutions Coordinator ****** *.,

       

      I received another erroneous $9.01 bill from the business today.  I contacted the business again.  Employee ***** told me that the she was able to remove the erroneous charge from my account while I was speaking to her, and that I now have an account balance of zero at the business.  As of a few minutes ago, it appears that the business has resolved my complaint.

       

      Thank you for your assistance.

       

      *****

       

      ****** Scott ******************

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