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Business Profile

Vascular Surgeon

Northwest Vascular & Vein Specialists

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vascular Surgeon.

Complaints

This profile includes complaints for Northwest Vascular & Vein Specialists's headquarters and its corporate-owned locations. To view all corporate locations, see

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Northwest Vascular & Vein Specialists has 3 locations, listed below.

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    • Northwest Vascular & Vein Specialists

      1614 W Central Rd Ste 100 Arlington Heights, IL 60005-2452

    • Northwest Vascular & Vein Specialists

      900 Technology Way Ste 230 Libertyville, IL 60048-5364

    • Northwest Vascular & Vein Specialists

      9843 Gross Point Rd Skokie, IL 60076-1145

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/30/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried to address this with the office personally and the office manager ****** has been unresponsive. I sent an email over a week ago, followed up yesterday, and called today. I feel I was upsold treatment that did not even work. I have been left worse than when I went to them. I have since had a second opinion and that doctor and my primary physician both agree that my legs are much worse after my treatments with Dr. ******************** and her staff. Sadly, I am out more money than I was initially quoted and my confidence has been shattered as I am left with permanently swollen and discolored legs in the areas where they performed the treatment. I should mention that I have had vein treatment in the past and never had an adverse reaction until I used this practice. I was quoted $250 and ended up spending closer to $1300 on treatments. I had to keep going back because they didn't address my original issue right away. They lied about why they didn't do it at first and I feel they were being dishonest to get more money/treatments out of me.

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