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Business Profile

Basement Contractors

Matrix Basement Finishing

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Matrix Basement Finishing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Matrix Basement Finishing has 3 locations, listed below.

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    Customer Review Ratings

    4.78

    Average of 200 Customer Reviews

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    Review Details

    • Chase W

      Date: 07/10/2024

      We just finished our basement with Matrix - had a fantastic experience. Communication and follow up was great, and our project manager *** was excellent. Would highly recommend Matrix to anyone who is interested in finishing their basement.

    • Bob S

      Date: 07/10/2024

      Matrix finished our basement and it is amazing. Everyone was great to work with and would highly recommend them if want yours done

    • Joel T

      Date: 07/10/2024

      As we looked for basement finishing options, we wanted a clear and accessible schedule of activities. **** came to our home and gave a thorough overview of the process along with potential layouts for our space. There was great communication throughout the project. Our field manager ****** was very organized and responsive. We're very impressed with the whole process. Once we got going, the construction phase flew. There are plenty of cheaper options out there, but the service Matrix provided was top notch. We were happy to pay a bit more for the experience and would strongly recommend at least a consultation with Matrix. You won't regret it.

    • Emily S

      Date: 07/03/2024

      We recently had the pleasure of working with Matrix Home Solutions for our basement renovation, and we couldn't be more pleased with the outcome. From start to finish, the experience was smooth and professional, thanks in large part to the exceptional team they have.Any issues that arose during the renovation were promptly addressed and remediated by *****, our project manager. His attention to detail and commitment to customer satisfaction truly set him apart.Additionally, we want to give a special shoutout to ******, the electrician, and ****, our framer, on our project. They both went above and beyond our expectations, demonstrating not only their technical expertise but also their willingness to ensure everything was done to perfection. Their proactive approach and friendly demeanor made a significant difference in our overall experience.Overall, Matrix Home Solutions exceeded our expectations with their quality of work, professionalism, and customer service. We highly recommend them to anyone considering home renovation projects.

    • Anne S

      Date: 07/02/2024

      We got our small basement finished by Matrix last year and have been so happy with it! Everyone we dealt with was very professional and did great work. We also really liked that they have an app where you can view the schedule to keep track of what work is being done in the coming days. The pricing is in line with what we were quoted by other companies, and they offer good financing options. Weve been very pleased with the basement itself and have not had any issues nearly a year later.

    • Carrie L

      Date: 06/28/2024

      My entire experience with Matrix was amazing! I went to an open house and was impressed with the quality of their work. ***** came to my house and answered all of my questions. My husband and I had a quote that night and were ready to start the process. Everyone was professional. The app they used was helpful. I always knew which team would be coming and what work would be done. We also were provided a project manager. ****** was amazing and texted me regularly with updates. We have received many compliments on our finished basement. Matrix makes the process easy and smooth. I would highly recommend them for anyone looking to finish their basement.

    • Joe M

      Date: 06/27/2024

      Excellent customer service from setting the appointment to the sales process. Our rep *********************** made the process easy.

    • Eddie R

      Date: 06/27/2024

      I was very impressed with Matrix Home Solutions! The materials they used felt sturdy and well-made, and it was clear they have the expertise you just cant find everywhere. Everyone I interacted with was polite and professional, and they were incredibly responsive to my questions and requests. They work quickly and efficiently. Overall, a fantastic experience!

    • Tim P

      Date: 06/26/2024

      Basement project went well. Very happy with look and quality.

    • Rich F

      Date: 06/25/2024

      Our experience with matrix was great! Would definitely recommend. I'm loving the ease of walking into our stand up shower. It's only a couple inch lift. loving the bench in my shower. Love the placement of coner niches. Easy to clean & low maintenance.

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