We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pharmaceutical Manufacturer

Biolife Plasma

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pharmaceutical Manufacturer.

Reviews

This profile includes reviews for Biolife Plasma's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Biolife Plasma has 158 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.66

    Average of 131 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Marlys S

      Date: 06/28/2024

      As a new donor, my experience was great! Staff was friendly and helpful. They explained what they were doing throughout the process and answered all my questions. I ended up having a bad reaction at the end of my donation. Response was quick and effective - despite feeling embarrassed, they all were kind, pleasant, and professional, quick to reassure me that everything would be fine, just as it was. Thank you!

    • Nathan H.

      Date: 06/24/2024

      This center false advised the payment information as well there staff can't find proper veins to collect from. I was double stuck 6 out of 8 times I went to donate. I also scheduled appointments with a pay quote for the donation. Just for it to change when I actually donated. 

    • Moira M

      Date: 06/14/2024

      I'm literally at bio life in del city ******** and they have been waiting for over 2 hours for a Physical and the nurse has been skipping over me and taking other people who came in after me.. they always do this till time constraints make me have to leave. This is my 4th attempt to donate here.    

    • Tameca W

      Date: 06/02/2024

      I was deferred from a center regarding a personal issue I had with management. In which they addressed it in the treatment floor. I have been trying to contact someone above her and all the website has is some message you can leave and someone will get back to you. I am still waiting on a response from the company.

    • Valerie L

      Date: 05/28/2024

      ******** and unprofessional the employees pretending to be managers. 

    • Kelly K

      Date: 05/26/2024

      Shocked this disorganized place is allowed to function as a medical facility. ******* once, made second appointment, drove 40 minutes to make another donation, waited 30 minutes to be told they decided they couldn't accept the document proving my ssn, which they previously accepted. When asked why I was allowed to book the appointment, and there was no notice of issue in the app, was told they didn't have the ability to do that. Place is a disorganized joke. 

    • Sean S

      Date: 05/07/2024

      While donating I was asked by (then pressured) by one of the plasma center technicians, ******** to use a arm for donation I expressed discomfort in using. The result was an additional, and unwanted puncture site that could have been avoided if the donors request relating to their own body took precedent over what made staff's job less taxing. While it is understandable that alternate veins are needed at times to complete donations successfully, it is something entirely different to pressure a donor into doing so solely to avoid a minimal amount of effort.  

    • Burt H

      Date: 04/25/2024

      Biolife is awful and my location is no exception. BioLife pays less than all other plasma places in the ************** and they are always massively understaffed so expect to take hours. My location is so bad that someone recently smashed the windows because they weren't able to donate due to long wait. That should tell you something about how awful this location is. Go to CSL, Grifols, or Octa. They all pay better, are better staffed, and more professional.

    • Jacob L

      Date: 04/23/2024

      The nurse that performs a physical is rude, was discriminating me of smoking and accusing me of having an allergic reaction. When all I have done was cleared my throat. Then she told me not to breathe that way, and don't make no sounds from breathing and was rude, and I felt like my safety was at risk.  

    • William W

      Date: 04/18/2024

      Place has issues.. I had an issue with a a** manager. Tried doing the right thing. Now manager says employee is complaining that I am talking about them. This company retaliated against me for giving them a bad review. Can't even get ahold of corporate to file a complaint

    Biolife Plasma is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.