Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

United Nation Van Lines

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

This profile includes reviews for United Nation Van Lines's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

United Nation Van Lines has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTherese L

      Date: 01/14/2023

      1 star
      Never use this moving company! They raised the estimated price, not until the truck was loaded with our things, by 25%. That is part of their scam. We were without our things for 6 weeks, which was supposed to be 10 days. We had a great deal of loss. They stole many things, including an adult size bicycle. Their customer service was impossible. Do not use United Nations Van *********************** Do not use this company!!!!
    • Review fromCynthia C

      Date: 08/25/2022

      1 star
      Inaccurate estimate. Final price over $10,000 above estimate. We paid extra for professional packing which was sloppy and resulted in significant damage. The packers were rude and NONE of them spoke English! Boxes were packed half full and we were charged by cubic foot. ************** were unscheduled and two weeks late. Our goods were co-mingled with others and were warehoused at an undetermined location. We had a great deal of loss and damage which they will (try to) never pay for. Moving companies, in general, are a haven for unscrupulous business practices. They demand all payment up front, in cash, and their response to complaints is simply to ignore. I have the impression that they don't treat their employees any better than their customers. I truly hope (and expect) that we never move again. This is an area where I truly believe government regulation (and enforcement) is needed. I plan to take **** to small claims court.
    • Review fromKathleen S

      Date: 08/17/2022

      1 star
      If there were a way to leave a negative value of stars for this recommendation, I would. Without hesitation, I can say that working with United Nation Van Lines was the worst, most painful experience my family has ever had. Our move ended up costing more than double our original quote. The day of our move, when we had no other options, the moving team told us we would have to pay thousands more than we were planning on. The worst part of the experience was the fact that one of the movers used the one bathroom in our home that we literally had taped off as our "safe space" with valuables and destroyed the space to the point that we had to have the commode repaired extensively (which we ended up paying for) and almost everything in the space was a complete loss--tech equipment, camera equipment, clothing, shoes, and other meaningful possessions. Additionally, we had to have our entire home professionally sanitized to ensure that all of the human waste the moving team tracked throughout our house was mitigated before our buyers moved into the home. The movers were discourteous, surly, and disrespectful. They smoked just outside our door which allowed smoke to filter into the house and left an incredible amount of trash on the property when they left. Finally, once we received our belongings (which were delivered late by several days), we were missing countless boxes and received many boxes that belonged to other customers. We did our best to return those to the rightful owners but got no communication about all that we had lost. Box after box of our things were smashed to smithereens, including several boxes of heirloom stoneware that we were assured would arrive in one piece. To this day, we have no idea of all the things we are missing. Please, please, please do not use this mover. You will be grateful in the long run to avoid the negative--and truly painful, stressful, and unnecessary--experience we did. It is interesting that the customer service on the front end w

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.