Moving and Storage Companies
United Nation Van LinesHeadquarters
Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning:
- Customers allege being charged more than the original quote
- Customers allege poor communication from the business
- Customers allege items not being delivered on time and not hearing back from company about new delivery date
BBB submitted written requests to the company encouraging them to address the pattern of complaints. As of 5/6/2022, BBB has had no response.
Alert
In March 2022, BBB investigated United Nation Van Lines’ business practices. This investigation was prompted by a large volume of complaints which impacted the business’ rating and unable to locate ownership information. During the investigation, the BBB has found discrepancies in the information on file and a letter has been sent to the business via email on 3/30/2022 requesting information to ensure that BBB has the most accurate information.
As of 4/6/2022, the BBB and United Nation Van Lines was actively working together to resolve the matters brought to the business' attention. As of 5/6/2022, United Nation Van Lines has stopped responding to the BBB and have not provided the requested information about their business such as ownership, location, contracts, and more.
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