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Business Profile

Caterer

Cultural Flava LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 18th, 2024, I had arranged for Belaire Catering LLC to provide catering services for a prom send-off event with 60 guests and a total cost of $3000.00. I had high expectations for the quality of service and food, given the reputation of the company and the amount I was paying. However, *********************** , the owner of ******************** , failed to deliver on these expectations, causing significant disappointment and inconvenience for myself and my guests due to her late arrival, insufficient food, and subpar food quality. My son nor, his prom date or guests was able to eat. My event started at 4pm-9pm she arrived at 6:36pm with food for 15-20ppl that wasnt edible and cold. *********************** stop responding to my phone calls and text messages after she stated that she would fully refund me my $3000.00. She scammed me and showed up to my event dressed unprofessional with an attitude. Causing my guest to order ********* s after she was paid $3000.00 for her services. I could not believe this is what she tried too service me and my guests. I took this to social media so that no one else gets scammed by her and this lady has done this to over 40ppl and counting. I deserve a full refund this was unacceptable and no one deserves to be scammed out of $3000.00. She destroyed my son and his date prom night. A night to remember turned into a nightmare. She stated she would give me a full refund and stopped all communication. SHE IS A SCAMMER AND NOT A REAL CHEF. Who would even try to serve any food that looks like this??? A SCAMMER A BIG SCAMMER!!

Cultural Flava LLC is NOT a BBB Accredited Business.

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