Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Chain Link Fence Contractors

Gaines Fence Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chain Link Fence Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromboni p

    Date: 08/29/2023

    1 star
    Stay away: poor communication, unexpected charges, and a lack of accountability. Don't be fooled by the smiles and surface politeness! Their business practices are horrendous. You will get a lot of lip service along with the technology and misogyny of the 1900s. We initially requested a replication of our old scalloped fence, and they initially appeared enthusiastic and committed to fulfilling our request. They required cash deposits only. Once they took the money they vanished. After hunting them down, they finally showed up with 1 hour notice. They also surprised us with 2K charges for weed clearance! Finally, at the end of a dragged out process, they argued their way out of scalloping. They first offered a refund instead of scalloping, then contended that the original fence wasn't scalloped (we possess photographic evidence). Finally, they placed blame on us, because we failed to ensure THEIR comprehension of our repeated requests for an exact replica of the old fence. In the end, they arrived late, worked at a snail's pace, and left us with a subpar eyesore of a fence that cost more than the original bid. If you value your time, money, and sanity, avoid this business at all costs.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.