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Business Profile

Bank

The Federal Savings Bank

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Federal Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Federal Savings Bank has 27 locations, listed below.

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    Customer Review Ratings

    4.33

    Average of 241 Customer Reviews

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    Review Details

    • Andrea H

      Date: 07/11/2023

      Very happy and satisfied with our loan officer ************************* and the service provided.

    • Larry W

      Date: 07/11/2023

      We had our home mortgage financed by the Federal Savings Bank out of ******* and it was all smooth until we sent in our first payment by Priority Mail with a tracking number that we could track just in case they later said they didnt get it and Guess What ? Thats exactly what they said and its been 3 weeks now and the payment still hasnt posted.They found the check after the ************** verified it had been delivered to their building and the time they received it.If we didnt get a tracking number they wouldnt have owned up to it ????We are still waiting for them to resolve this matter and post the payment to our account !!!!! Beware ????

    • Frank C

      Date: 07/10/2023

      ****'s knowledge and expertise is unsurpassed. Also, he provided exemplary service. I purchase multiple properties each year, being an Investor, and Dino hands down is the best! Make him your first call or if you strike out with your current lender, give **** a call! I would definitely recommend **** and his team and certainly will be using him again for my purchases and refi's!

    • Peggy H

      Date: 07/02/2023

      The staff and ***************************** were quick processing the loan application. It is very convenience to do it on line

    • Jane B

      Date: 07/02/2023

      We just finalized a mortgage with The Federal Savings Bank. They were recommended by my realtor. ****** was always responsive, proactive, and patient with all of my questions. I have recommended The Federal Savings Bank to several people!

    • Debra S

      Date: 06/29/2023

      I had the pleasure of working with ********************** and she made what would have been so stressful,so calming.I am so Grateful for her and everything that she did to make this transition possible for me and my son.I would recommend ********************** and Federal Savings to anyone

    • Allie T

      Date: 06/26/2023

      Just finalized a debt consolidation loan with FSB through their veteran's program. *********************** and his team were excellent throughout the process. This loan was right on time when I needed one and could not obtain one through any other means. Service was fast and efficient and their rates were reasonable. I would recommend FSB for any vets who are looking to better their financial situation and get some breathing room in this inflationary times. I couldn't have asked for a better experience!

    • Kristina L

      Date: 06/24/2023

      *************************** was incredible to work with. He helped ** secure a loan/mortgage for our first home. He went above and beyond to communicate the process to ** and make sure we would meet all deadlines. He was kind, courteous and extremely helpful. We cant say enough good things about him and will be sure to ********* friends and family to use him along with The Federal Savings Bank.

    • Luis P

      Date: 06/24/2023

      We closed three weeks early. Lower closing costs than anticipated. Truly outstanding service and speed.

    • Isabel L

      Date: 06/20/2023

      We had the pleasure of working with ******************************* for our mortage with the Federal Savings Bank. He was the best! He kept us informed throughout the entire process. Whenever we had a question, he was always available. He made the entire process flawless. I would highly recommend *** to all of my friends and family. This experience was efficient and smooth from start to finish. Thank you, ***!

    The Federal Savings Bank is BBB Accredited.

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