We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Chair Manufacturers

Ready Rocker

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chair Manufacturers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Margery O

    Date: 03/28/2024

    Requires cc payment info before displaying purchase costs. When **** is shown, it is a done deal. Cannot edit or delete if needed. I used a cc not handy. Typed in number, but didn't know 3 digit security number on back of cc. Purchase for 1 rocket was not completed as I erased cc # and didn't/couldn't hit purchase key as was missing 3 digit security code.Typed in different cc which I had at hand, with front and back info. Site would not accept my card. Found card for first attempt, and Typed in first card number, again, but this time had 3 digit security code. I had decided to order 2 rockers. which site instantly accepted, so I had Typed in new order before providing cc# and 3 digit code. Site instantly fliped to page displaying purchase for 3 rockers instead of 2. Site had kept my original cc# despite my erasure of info and deleted original order and added it to my revised order of 2. I was charged for 3 rockers for over $150 and my shipping cost, which was to be FREE if purchase exceeded $90, was not honored and a $9.99 charge was added. My total cost which should have been $112ish was now $180ish. There was no ability to edit purchase order. It was a done deal.I immediately went to customer service email site, explained error and demanded order be canced as I only wanted 2 rockers and Free shipping. I received an email a few hrs. later, telling me that order was being sent out for 2 rockers and Free shipping. Today I received package of 3 rockers, an email that my 2 rockers were being shipped., and an email that I was receiving a credit of $9.99 for shipping. I immediately contacted customer service to send back ***************************. They only refund $34ish and charge $15 shipping. I called telephone # and no answer or message taking ability. I notified my **** card when first order was displayed. **** made report #, but wants to wait a week to allow a response. That is today. I now have been charged $285ish for 5 rockers.

Ready Rocker is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.