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Business Profile

Insurance Agency

Great Prairie Risk Solutions, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agency.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email on My at 8, 2025 from ******** *****,stating the posted information...Ms.******, An associate of our Great Prairie risk solutions team will be reaching out to make contact you on the next steps with this claim. *** ************* Vice President of Great Prairie Risk Solutions, reached out to me on May 8,;2025, asking that I email listed items that were damaged due to mold infestation apartment... Documents has been submitted and Mr. ************* response was received and it will be four years before I am compensated for damaged items. I found this to be untrue.I am requesting your assistance with this matter..I have listed ***** email address as well as contact information below..Thank you in advance for your prompt attention to this urgent matter.Sincerely,****** ****** ************************ (***** Contact 7 ************** fax | * ****************************************************( ***** email address

  • Initial Complaint

    Date:07/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Long story short, a tree fell on my car back in April 2024 on a property that is one of their clients. After 3 months their client finally gave me a claim number for the incident with my car they said they were handling. Ive been trying to contact my claims person for the past 2 weeks through voicemails, emails, and its no answer. Ive been in contact with someone else but my complex is not their client so nothing can be done from her side. I need my claims person to reply because continuing to wait will cause more damage to my car I explained I transport my 4 kids under 4 years old in.

Great Prairie Risk Solutions, Inc. is NOT a BBB Accredited Business.

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