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Business Profile

Covid Testing

Fz Medical Group Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Covid Testing.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have just reviewed the ******** Summary Notice received 1/20/2024. There are four charges made by Fz Medical Group **** ******************** ********************************************************. The date of alleged service for all charges was May, 5, 2023, for Coronavirus Specimen Collection. This charge was billed at $100.00 and was paid at $22.99. The second charge, is for Infectious agent detection by nucleic acid, was billed at $200.00 and was Denied. The second billing on the same date billed $100.00 for Infectious agent detection by Nucleic agent which was denied. Additional billing was for Respiratory infectious agent detection by RNA in the amount of $300.00, also denied. This activity will be added to the ongoing complaints no being handled by an Investigative Agent in ************** Services of the ************************** I do not understand how all these many individuals continue to apply for and receive apparent legitimate NPI numbers. I do not live in ********, have never lived in ******** and am over ***** miles from this business.

  • Initial Complaint

    Date:10/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/25/23 I received an email stating that I owed ****************************** $ ****** for a visit on 9/19/2023 in which I did have .The claim was never paid due to my benefits being exhausted for the year. Once I went on to my ***************** shield app I noticed that there were 4 claims that seem odd. 3 were for covid testing from FZ Medical Group & 1 for Walgreen Co.1. 10/18/2022claim # ****-2311-3284-300 Walgreen Co.$128.99 (paid)2. 4/16/2023 claim #****-3213-9905-000 $347 (denied ) Fz Medical Group 3. 4/19/2023 claim #****-3138-0004-300 $400 (paid)Fz Medical Group 4. 3/15/2022 Claim ****-3198-2689-900 $800 (denied ) Fz Medical Group 5. Claim 0272-226-5555-000 ************* 3/15/2022 I contacted my insurance company and explained the situation but I'm being told that I may have to wait ***** days before this matter is handled. Iam 100% sure that I have been a victim of fraud. I do recall 3 years ago being test for covid with rapid results in 15 minutes but was told that I had to down load an app which was solv.org I had to make an appointment and take a picture of the front & back of my Id card. This all took place in 2019 out in *********** **. There was a drive up facility on LilyCache lane right behind ****'s Market

Fz Medical Group Inc. is NOT a BBB Accredited Business.

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