Reviews
This profile includes reviews for AmeriPro Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 137 Customer Reviews
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Review fromArmita H
Date: 09/21/2022
1 starPlease dont use this company before I could get other quotes, they came out on a Saturday. Without a contract signed by me I never know what material they were using and the total cost of the project. What was worst they did a horrible job with teenagers repairs still not made. They the backyard full of Debris made contact with them for 3 months. Please read the review This was a bait and switch. I never saw a contract they show up at my rental and start taking off the old roof. I was not notified about anythingReview fromBryan W
Date: 08/26/2022
1 starI wish I would of looked into the company before they started the claim with my insurance What a horrible experience and an awful company. First off the salesman was deceiving and lied to us about what would be covered. He assured me multiple times that he would get the entire roof covered and all the gutters as well as the skylights on the roof. The insurance came back and would only cover the roof and 1/2 the gutters. He said not to worry because they have a team that would relook at the claim and try to get the insurance to cover it all. He was SO quick to pick up the check saying he needed it to continue, even though their website says they will pick up the check after work has begun. I had to special order the skylights and communicated that with them so they could wait to start the roof until they arrived. Well 7am rolled around and the crew showed up after they were aware we were waiting on the skylights. I had to turn the crew away and had them come back a different day. The crew did a decent job on the roof, but they skipped over a lot of things and tried to cut corners (not putting paper/ice shield on all the roof) which I called them on out on so they corrected it. They did not do anything to protect the house so all the shingles slide down the siding damaging them and marking them up, ripped screens on our windows, as well as damaged our brand new 2 week old AC condenser. I called the ******* assurance supervisor to discuss the problems with her and provided over 36 photos to her. She said she would take care of it, a week later the crew showed back up to the house and used gasoline and rags to wipe off all the tar marks Now our siding is stained with what looks like wet spots all over where they wiped the gasoline on it If I could advise I would run as fast as you can and never work with this awful company. They are liars, deceiving, and will do anything to rip off the customers. Just read the other reviewsReview fromGreg V
Date: 08/23/2022
1 starGreg V
Date: 08/23/2022
This is the worst roofing company. They person who came to my home to quote the job lied, stating he would give a quote but they immediately called my insurance company to get their estimate, which included repair of windows, siding and roof. The rep. stated they would complete the work included in the insurance quote. They dropped the shingles, which were wrapped in plastic and the workers came to my home to do the work. I return home during my lunch break to find the color of the shingles were not what we wanted. I called the rep. who stated he made a mistake but would make thing right. I came home after work to find the workers had completed the roofing work with the shingles I did not want, but the windows and siding had not been completed. I called the rep. again and he came by and stated if I keep the shingles, he would apply a $500.00 discount, luckily I recorded the interactions on my home security. I asked about the windows and the siding and the rep. stated those were not included in the quote they received from my insurance company. I called my insurance company and they assured they had sent the quote which they sent me. I called the company and the person on the phone denied the quote my insurance company had sent included windows and siding. We discussed the issue and I called my insurance company and we attempted to contact the company several times to complete a 3 way, without success. AmeriPro then began to send me emails demanding the balance or the insurance monies insisting my insurance company did not include the windows and siding in the quote sent to the company. Calls to the rep. went unanswered and messages sent were not returned until later and he again stated he would contact the company to find out what was happening and assured he would resolve the conflict, which never happened. I finally paid the balance withholding the $500.00 dollars promised as a discount by the rep. I had to threat legal with the recording to resolve the issue.
AmeriPro Roofing
Date: 08/31/2022
****, I apologize about your negative experience with AmeriPro. The credit for $500 was added to the account and you should have received your paid in full invoice. As for the windows and siding, there was some approved by the insurance company, but it only totaled about $1,100 and it was not included in your invoice for the roofing work. I will make sure that is emailed to you to review. Please give us a call if you have any other questions or concerns at *********************. Thank you.Review fromVeronica G
Date: 08/17/2022
1 starVeronica G
Date: 08/17/2022
If I could give Ameripro a -5 I would. It has been a year and half trying to work with Ameripro. We finally got our roofing in July of *************************** February of 2021. They sent a crew that only spoke Spanish to do the roof. It is a good thing I am also Hispanic because they sent the crew on a Saturday morning with no notice and without a permit to do the job and I had to send them away until they came back with a city permit to do the work. Then my husband and I found out that the crew was from ******** and traveled a couple hours to do this job and Ameripro did not reimburse them for the time they spent going back and fourth when it was Ameripro that did not do there job and get the city permit. We also are supposed to get siding. They ordered the wrong insulation. In fact the insulation we got was already warping and was very thin. Our insulation on the house was at least an inch thick and they were supposed to replace that. So we had to send them away again. When you call Ameripro it says they won't get back to you for 24 to 48 hours. If I told my customers that I would not have any customers left. It is now August 17 and our siding has been sitting in our driveway for a month. Plus they blocked our driveway with the supplies so we were not able to get in or out of our back yard for a month. I would not recommend them to my worst enemy. *********************************AmeriPro Roofing
Date: 08/18/2022
********, I apologize about the negative experience you've had with AmeriPro up to this point. It's my understanding that the crew is onsite today to complete the siding and should have it all wrapped up by the end of the day tomorrow. There was some confusion regarding the materials, but all correct materials have been delivered and the crew is moving along. Please feel free to contact us at ********************* with any other questions or concerns. Thank you.Review fromDan S
Date: 08/16/2022
1 starI would not hire these guys the worst job ever. They come out and did more repair to the new siding and is still looks awful. My gutter is now swing off my house and they want you to pay for a s*** job.Review fromDiana B
Date: 08/04/2022
4 starsDiana B
Date: 08/04/2022
I waited quite a while for them to do my job but it was so worth the wait! The crew showed up in the morning and it was like watching a ballet! Each person knew what his job was and they set to work right away and were done in 4 hours! The house looks great! They put everything back when they were done. I would totally have them work on my house again.AmeriPro Roofing
Date: 08/08/2022
*****, thank you so much for the kinds words. We appreciate you taking the time out to share your experience with us.Review fromNick K.
Date: 07/26/2022
2 starsNick K.
Date: 07/26/2022
I would never use this business again . The roof job they did was fine. They cleaned up and did a good job. The siding was a differant story. They came when we were not home. We requested they didn't. They climbed the fence with ladders Over my locked gates. The stomped over plants, they left an absolute mess, after 1 month we are still finding nails . I have asked they return to fix some areas that are not correct , they will not . I would not recommend that anyone use them for siding jobs. All they want is there money and don't care about the crappy job they did. I even found empty beer cans in my garden where they were not even suppose to be working . I have pictures if anyone needs themAmeriPro Roofing
Date: 08/08/2022
***** I apologize about the negative experience with AmeriPro Roofing. We have followed up with the crew that completed the siding, as this is not up to par with AmeriPro standards. There is also a ticket open to come back and address the caulking issues on the corner posts. A crew should be out to complete this within a week. If you have any questions or concerns, please feel free to follow up with us at ********************* or emailing us at *********************************************
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